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| quote: | Originally posted by RJT
Only online record shop that has ever gone to absolutely unreal lengths to rectify a warped vinyl situation.
A few years back I received a copy of the Lexicon Avenue Remix of Depeche Mode "Only When I Lose Myself" that was in wretched condition - I emailed them right away, and within an hour I had a response that essentially said because it was a white-label vinyl that they had received in limited supply, they couldn't get me a new one all that quickly, so they refunded my money and gave me a 10 pound credit.
A month later I also received a new copy of the record I purchased. Never been so satisfied with how a situation like that was handled. |
I called them about a warped vinyl once and they sent a new copy next day, never even asked for the record back which I thought was strange but rather nice.
| quote: | Originally posted by sleepydragon
no way their postage is a complete rip of i found chemical records much better its £2.50 flat rate postage aswell.
juno is one of the best though |
Never found any tune I wanted in chemical records hence never bought anything from it.
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