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Richard Butler
Supreme tranceaddict



Registered: Apr 2009
Location: London
Why is there a disconnect between product designers and users?

I could list dozens of examples, but in summary if you look at those product tests by Future Music you almost invaribly find products have vital short commings, not due to cost, but simply the deigners do not fully understand what it is producers tend to want.

A quick example would be the TRACS suite of compressors, none of which have side chain. This tells me the designers did not understand how producers actualy work, and make assumptions based on old knowlegde.

Recently the Roland Giai synth was released and the most striking thing - the preponderance of lame cheesey presets, completly out of sync with what most end users will want.

Another - I recently got a stereo widening tool and if you automate the widening, say to give a pad sound a sense of movement, you get crackles. I'll bet the designer does not appreciate producers need to automate.

Another - the TAL filter, when the filter is being closed you get nasty resonant and distortion. Ok it's free, but nothing in the written spec mentions this, according to the spec it's a fantastic product, yet it's more or less unusable in real world applications.

And why do we constantly need to layer kicks - are vengeance unable to make the kicks we want!


Reminds me how a long time ago BMW realised end users often attached particular desire to muscular looking cars so they started widening wheels and adding flares, yet even now some manufacturers, most notably the Japanese, make cars aimed at the luxury / sport end of the market that are too wimpy looking. Take recent Honda sports saloons with thin wheels, no flaring and pea shooter exhausts.

Why do designers not find out what end users want?


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Old Post May-26-2010 15:48  United Kingdom
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Zak McKracken
Trance



Registered: Jun 2003
Location:

because the users dont know what they want themselfs. id love to design something but it would probably only be usefull to myself. i feel really sorry for the designers who constantly needs to make something new worth promoting an upgrade for, instead of fixing old problems, when the reality is that they never got enough hours to make anything new or fix anything old. yey capitalism.

Old Post May-26-2010 15:52 
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Looney4Clooney
Supreme tranceaddict



Registered: Apr 2010
Location:

could make a list of things that would be easy to sort but for some reason still exist

Personally, i hate how you can't individually change the size of certain tracks in logic.

Old Post May-26-2010 15:56 
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Kismet7
nononoyesyesyesnonono



Registered: Dec 2008
Location: earf

this is good for the users and producers. instead of nice gui but shit product, if all the products are ugly in image, the best stuff makes it to the top based on quality.


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Old Post May-26-2010 16:00  United States
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Beatflux
Rising Star in training



Registered: Mar 2006
Location: Planet Alf
Re: Why is there a disconnect between product designers and users?

quote:
Originally posted by Richard Butler
I could list dozens of examples, but in summary if you look at those product tests by Future Music you almost invaribly find products have vital short commings, not due to cost, but simply the deigners do not fully understand what it is producers tend to want.

A quick example would be the TRACS suite of compressors, none of which have side chain. This tells me the designers did not understand how producers actualy work, and make assumptions based on old knowlegde.

Recently the Roland Giai synth was released and the most striking thing - the preponderance of lame cheesey presets, completly out of sync with what most end users will want.

Another - I recently got a stereo widening tool and if you automate the widening, say to give a pad sound a sense of movement, you get crackles. I'll bet the designer does not appreciate producers need to automate.

Another - the TAL filter, when the filter is being closed you get nasty resonant and distortion. Ok it's free, but nothing in the written spec mentions this, according to the spec it's a fantastic product, yet it's more or less unusable in real world applications.

And why do we constantly need to layer kicks - are vengeance unable to make the kicks we want!


Reminds me how a long time ago BMW realised end users often attached particular desire to muscular looking cars so they started widening wheels and adding flares, yet even now some manufacturers, most notably the Japanese, make cars aimed at the luxury / sport end of the market that are too wimpy looking. Take recent Honda sports saloons with thin wheels, no flaring and pea shooter exhausts.

Why do designers not find out what end users want?


What Richard wants is not what everyone else wants.

Programmers do not necessarily have the time to put in every last handy features in their products so in the end they won't get blips of complaints because part of a producer's workflow is going to take a few extra moments.

I don't see why every night we need to go out and hunt for the newest, baddest, fattest kick drum in all of the land.

In America, BMW is the sports car brand. Honda is the econmony/ricer brand. Kids spend their college fund on putting on extra bullshit like a wing from Autozone, and that for them is fun: customizing it themselves.


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Old Post May-26-2010 16:10  Trinidad and Tobago
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Richard Butler
Supreme tranceaddict



Registered: Apr 2009
Location: London

quote:
Originally posted by 19503

yey capitalism.



Hey, fancy a flame war? I was going to drag me own thread off topic and ask you if you think communist North Korea is a better place than capitalist Norway, but I'd better not.


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Old Post May-26-2010 16:10  United Kingdom
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Richard Butler
Supreme tranceaddict



Registered: Apr 2009
Location: London
Re: Re: Why is there a disconnect between product designers and users?

quote:
Originally posted by Beatflux
What Richard wants is not what everyone else wants.




Of course, but time and again products miss the really important stuff that a great many would expect and it's merely down to designers not understanding the need / want.

IK Multimedia did not put side chaining into thier products - thats like serving soup without a spoon


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Old Post May-26-2010 16:21  United Kingdom
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Beatflux
Rising Star in training



Registered: Mar 2006
Location: Planet Alf
Re: Re: Re: Why is there a disconnect between product designers and users?

quote:
Originally posted by Richard Butler
Of course, but time and again products miss the really important stuff that a great many would expect and it's merely down to designers not understanding the need / want.

IK Multimedia did not put side chaining into thier products - thats like serving soup without a spoon


In Reaper you can side chain anything you want, even if there is no build in side chain input.


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quote:
Originally posted by dj_alfi
change your avatar for fucks sake.

Old Post May-26-2010 19:07  Trinidad and Tobago
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kitphillips
is actually a guy.



Registered: May 2006
Location: Sydney, Australia

Yeah kind of agree with you here. A lot of products are crippled by annoying design limitations.

Ableton and offline bouncing/freeze in place, and lack of a good DJ looper for example.


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Old Post May-27-2010 07:40  Australia
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mysticalninja
Supreme tranceaddict



Registered: May 2005
Location: Los Angeles

quote:
Originally posted by Richard Butler
Hey, fancy a flame war? I was going to drag me own thread off topic and ask you if you think communist North Korea is a better place than capitalist Norway, but I'd better not.


If your not a democrat you're a republican. If you're not a nationalist, you're a globalist. if you're not Christian you must be a satanist. if you're against capitalism, you're a marxist.

yey dualities


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Old Post Jun-05-2010 20:22  United States
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cronodevir
Me.



Registered: Jul 2006
Location: Bum Fuck Nowhere
Re: Why is there a disconnect between product designers and users?

quote:
Originally posted by Richard Butler
TRACS suite of compressors, none of which have side chain. This tells me the designers did not understand how producers actualy work


I didn't read past this line. But its already a major mistake. Because producers should know how to side chain anyways, and they don't need a button that tells them how to do it. Based on this, I am going to assume that this "dissconnect" yousee is more about companies not making it easier for the producer. In which case I would say good on them. Things shouldn't become easier.


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Old Post Jun-05-2010 22:56  United States
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floyd741
addict



Registered: Dec 2008
Location: Chicago

Because this isn't an ideal world and it's absurd to ask for everything to be exactly the way you want it in every product you own.


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Old Post Jun-06-2010 01:54  United States
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