Questions:

1, What OS?
2, What sequencer (and version)?
3, What driver version are you using?

1. Windows 7 64-bit
2. FL Studio 10 / Cubase LE5
3. 2.03

quote:

Originally posted by mnw479 1. Windows 7 64-bit 2. FL Studio 10 / Cubase LE5 3. 2.03

Thanks - so you're using the latest driver and firmware - did you follwing the intall instructions exactly as laid out in this?

http://tascam.com/content/downloads...ele5_qsg_va.pdf

Tascam products can be really finicky about following their installation protocol.

Also, have you tried a different USB cable and a different USB port?

I assume you're referring to the user's manual, but yes i followed it word for word. I don't have another usb cable and i tried a different usb port with the same result.

uninstall the drivers, download the new ones but before you click install/run, right click on the install EXE and select "run as administrator", this is usually the culprit for Vista/W7 issues (speaking from experience here)

thanks for the advice, but that did not work either. does anyone else own this and have had problems with it?

Does anyone know how I could have damaged it, because customer service said it was broken.

use your warranty.

___________________
"This is why Superman works alone." GC
old stuff from days gone by (2001-2004)
Mad For Brad's gay little contest

quote:

Originally posted by Looney4Clooney use your warranty.

like i said, i've had this for half a year and the warranty has ran out.

like I said, use your warranty.

___________________
"This is why Superman works alone." GC
old stuff from days gone by (2001-2004)
Mad For Brad's gay little contest

i'm pretty sure that the warranty was only one month, or am I missing something?