Everyone keeps asking me when to apply and I just got wind that they are hiring. You must apply between July 22 and July 27, 2010. I know it is the 24th but I just got wind of this now.

Here is the link for those interested:

http://www.mississauga.ca/portal/ci...ransitoperators

I can help anyone who is serious about applying to get through the testing and interview. But I will warn anyone who is applying there will be A LOT of competition, there were 10,000 applicants when I was hired and only 70 actually made it.

Aside from the obvious decription of the career I would be more than willing to help anyone on here land a job with us!!! I will tell you this though, the hours suck at first and its a little nerve wracking in the begining but there are many days that I say to myself I love my job!!

Good Luck!!!!

Qualifications

All Candidates must:
• Be legally entitled to work in Canada (i.e. a Canadian citizen, landed immigrant or valid work permit)
• Possess a Grade 12 education or equivalent
• Have a minimum of three years experience where dealing with the public (face-to-face/over the phone)
was a major part of your job responsibilities
• Hold a valid, unrestricted Class “G” Driver's Licence or equivalent in good standing. A Driver’s Abstract
will be required. G1 and G2 Licenses are not acceptable. Class B or C Licence preferred.
• Have a minimum five years of current motor vehicle operating experience in high density traffic conditions
• Must pass the Ministry of Transportation Medical to qualify for a Class B Ontario Driver's Licence with a Z
air brake endorsement
• Be willing to work split shifts and night shifts on a rotating basis
• Have the ability to read, write and communicate effectively in English
• Successfully complete the Customer Service and Driving video tests
• Have no criminal convictions for which a pardon has not been granted. All job offers are conditional upon
providing, at your expense, a Criminal Record Search Certificate, to verify you do not have a Criminal
Record for which you have not received a pardon
• Be capable of meeting the physical demands of the job - such as sitting for prolonged periods of time,
using extremity motion such as reaching, gripping, push/pull of steering wheel, twisting and turning of
neck, sensory/perceptual demands along with good concentration, visual acuity of 20/30 and colour vision
deemed safe for driving to judge distances, fine finger movements, such as keying data into fare box
keypad, etc

The Transit Operator Recruitment Process

Stage 1 – Application
• During our Transit Operator Recruitment Campaign, you must visit our website at www.mycitycareer.ca to
apply online. For step-by-step instructions on completing the online application process, please refer to
page 7 of this guide.
• Candidates will be screened based on the established skills and competencies as identified in the job
posting.
• If you have previously submitted an application form and resume they will not be considered, and you will
need to reapply through our website.
• If you do not have regular access to a computer in order to apply for the Transit Operator position, some
are available for public use at City Hall, located in the Cashier’s Hall.

Stage 2 – Invitation to Test
• Potential candidates meeting the established job criteria as identified in the job posting will receive an email
invitation which will include your assigned testing date and times and other relevant information.

Stage 3 –Testing /Candidate Information Session
• If you are invited to the testing session, you will be required to bring two pencils and a hard writing
surface and submit a current driver’s abstract. There is a $10.00 non-refundable administration fee.
• Applicants must complete two video tests in order to proceed further in the recruitment process. The
driving test (approximately 45 minutes in length) simulates the actual environment of a transit vehicle in
operation. The Customer Service test (approximately 90 minutes in length) consists of enactments of
actual situations that Transit Operators may face while on the job. Both video tests require you to respond
in a multiple choice manner. You must successfully meet the minimum test score requirement on
both tests in order to proceed further in the recruitment process.
• All relevant information regarding the session will be provided in the email.
• The mandatory candidate information session will include: an overview of the position, Operator
testimonials describing job realities; overview of a behavioral interview with sample questions, overview of
the Job Shadow Exercise and a written test.
• Candidates will be asked to complete a Predictive Index assessment that will assist the hiring team in
their employment hiring decisions.
• Candidates who pass the written assessment will be notified by email to call and schedule an interview.
5

Stage 4 – Job Shadow Exercise and Reference Preparation
• Before a candidate attends their interview they must complete the reference consent form and spend time
on our transit system observing Transit Operators as they perform the day-to-day functions of their job
while working with the public.
• The purpose of this exercise is to expose you to the realities of the work environment of a Transit
Operator. A detailed instruction package on how to successfully complete the job shadowing exercise will
be provided at the Candidate Information Session.
• You must ride and observe a minimum of 3 different routes at a minimum of 30 minutes each, of those 3
routes one must be the route 19, current bus fare is $3.00

Stage 5 – Interview
• The interview will be conducted by an interview panel consisting of representatives from Human
Resources and Mississauga Transit Operations. You will be asked a series of behavioural style interview
questions specific to the position of Transit Operator.
• Candidates must also bring the completed Reference Consent form and the Job Shadow Exercise with
them to the interview. The Interview panel will review the completed Job Shadow Exercise with the
candidate.

Stage 6 – Reference Check
• Candidates moving forward from the Interview stage will be referenced. You must provide 3 work related
references from either supervisors or managers that you directly reported to. (Reference consent forms
will be provided at the Information session.)

Stage 7 – Final Hiring Decision
• The hiring manager will review the completed candidate’s profile. A decision will be determined on all
previous stages of the recruitment process.

Stage 8 – Second Interview
• Any concerns may lead to a second interview with the Manager of Operations and Human Resources
staff. The candidate will be contacted via phone to schedule the second interview.
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Stage 9 – Conditional Job Offer / Medical Report / Criminal Record Search
• A decision will be determined based on all previous stages of the recruitment process.
• Successful candidates will be contacted by a city representative and provided with information on the
conditional offer of employment as a Transit Operator. At this time they will also confirm acceptance of
position and discuss the start date. You will be required to schedule a time to review and sign your
conditional job offer letter.
• Candidates will be provided a Ministry of Transportation Medical Report form that is to be complete (at
your cost) by your Family Physician, Medical report forms are to be submitted 2 weeks prior to your start
date.
• Candidates must bring a Criminal Record Search Certificate submitted 2 weeks prior to your start date. All
Job offers at the City of Mississauga are conditional, upon providing, at your own expense, a Criminal
Record Search, to verify you do not have a Criminal Record for which you have not received a pardon.

Stage 10– Training Date Confirmation / Start of Training
• All successful candidates are scheduled to participate in a 4 week Transit Operator training program,
beginning on their first day.
• The training program will consist of both in-class and on-the-road sessions. You must meet the minimum
testing requirements on all examinations related to your “BZ” license in order to continue as a Transit
Operator.