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billneedlz
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We at Shure have a very GOOD customer service and product repair policy. If the product is under warranty, it can be returned/repaired. What most often happens, is that dealers do not want to deal with the return process and blame Shure as being the problem, which is not true. If you contact the Shure Service directly, we will more than happily take care of you, if it is in fact a default of the product, and not user error.
Hope this was some what helpful.
Respex,
_bill needlz
Sales, Marketing, & Product Manager - Dj Products
Dj & Hip-Hop Artist Relations
Shure Incorporated
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Nov-29-2005 16:53
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