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Cafepress.com Experience
I wanted to mention to you guys a short story about Cafepress.com. The website, for those of you who don't know, sells millions of customized gifts (e.g. t-shirts, mugs, and so on). Anyways, in a few words: I ordered a t-shirt in a certain size, it arrived in a few weeks (b/c it came from the States), I was unhappy with the size and, so, I contacted customer service; within about an hour I received an e-mail reply informing me that a brand new t-shirt sized one size larger than the one I had received had been ordered and set to ship out ASAP. So what you say? The service representative told me that Cafepress.com wanted me to be completely satisfied with each purchase I make and, so, as a way of saying thank you for shopping with them they indicated that I could keep the first t-shirt. Without a doubt some of you will reply 'Cafepress simply didn't want to have to deal with having an item returned to them' and/or 'Cafepress would be unable to re-sell an item that had already been shipped' but I'd rather embrace the more positive interpretation, i.e., that an unnecessary and kind gesture was offered to me by this company.
Moral of the story: my first experience with Cafepress.com was quite pleasant and I recommend it to anybody who is looking for a unique or customized gift (e.g. a political (politicized?) t-shirt).
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