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Yeah its stupid, I think Ireland was just forgotten when that happened, but its still not good enough.
I realise I wont get anywhere with this, but I've just sent them this spiel anyway, so we'll see what happens.
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Dear Sir/Madam,
I have long been a fan of Beatport and have happily paid hundreds of euros to yourselves and up to now have been delighted with the service and products that I have gotten.
However, I would like to inquire why prices have gone up by 45% overnight.
I live in Ireland and up until yesterday I could happily buy a track in US dollars. Buying in another currency is perfectly normal and is often the 'done thing' over the Internet. Unfortunately, I cannot do that any more and all prices are now displayed in euros.
I would like to point out that I do not mind this in principle. Displaying prices in my own currency is more user friendly and transparent. However, the prices have not been converted into euros, and have simply had the $ sign replaced by the euro sign. This results in substantial, and in my view, unacceptable price rises of the order of 40-50%. Taking one example of a standard purchase - a '1.99' track with '1.00' .wav file handling.
Old system - $1.99 + $1 = $2.99
New system - €1.99 + €1 = €2.99 = $4.34
That amounts to an overnight increase of 45%, which in my view is extortion. A rise of this magnitude cannot be explained by any label rights issues, cost of living increases or general inflation. Don't get me wrong, I am a big fan of buying music. I like to support the artists and labels that bring us our music. In this regard, I do not download any illegal singles as I know the damage that can do. I am trusted to be on several record company promo lists also. Thus, I make a point of buying a download, or failing that buying a CD or vinyl.
So if possible, I would like an explanation of the reasons behind this price rise and some information on when the US Dollar prices will be converted into Euro prices, rather than the $ sign simply being replaced by the euro sign.
Although I have always been a big fan of Beatport due to your previously excellent prices, current unparalleled music selection and commendable customer service, I regret to inform you that if this issue is not resolved, I will be forced to take my business elsewhere.
Yours sincerely,
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ID THESE TRACKS PLEASE
IDing tracks is like having sex, the more you get the happier you'll be!!
Want to download a Digweed set? TA ID HUNT!
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