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ok i LOVE THAT SITE LOL.....
Customer: "I just uploaded a file, but now it says I need to turn it off."
Tech Support: "If you sent us a file, that's uploading. If you got a file from us, that's downloading. Did you get a file from us?"
Customer: "Sorry, yes."
Tech Support: "No problem; it's easy to mix them up. When did the computer tell you to shut down or restart?"
Customer: "After I installed it."
Tech Support: "The file?"
Customer: "Yes."
Tech Support: "Which file did you download?"
Customer: "[program]"
Tech Support: "That's normal. You just need to restart before you can use the program."
Customer: "I was afraid of that. I can't afford to do that, so how to get rid of it?"
Tech Support: "Why is restarting a problem? Are you running another program?"
Customer: "I have lots of programs on there, and I don't want to erase them all."
Tech Support: "Have you been saving your work?"
Customer: "Yes, but I don't have a printer, and if I shut down won't I have to start over?"
Tech Support: "No, if you saved your work, when you restart, everything on your computer will still be there."
Customer: "Are you sure? That's not what happens on my calculator."
Tech Support: "I'm sure. I restart all the time."
Customer: "Thank you! This is such a relief. I had this thing a couple weeks now, and it keeps wanting to turn off."
Tech Support: "You don't need to do a shutdown, just a restart. Do you need some help restarting?"
Customer: "No, I'll just try this button."
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"The only real voyage of discovery consists not in seeking new landscapes but in having new eyes"
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