heya Miss DJ V - nice werk the other night hon... apologies for the mix up with the stuff and things

quote:

Originally posted by loulabell heya Miss DJ V - nice werk the other night hon... apologies for the mix up with the stuff and things

What mix up..?! hehe
U rock babe!

oh no, they've hijacked our thread!

___________________

Email: [email protected]
Latest Mix: Reemo and St Luke - Live at 5am presents Alphazone 3-Sept-04 (Room680 Melbourne)
Previous Mixes: www.reemo.com.au
Buy Records: www.vinylwarning.com.au

quote:

Originally posted by webmeister That's why Sometimes the newsletter is half a meg, which is pretty massive for an email. When you're on dialup like me it takes so long to download I usually just delete it straight off the server. Also if people have Hotmail, that one message takes up about 25% of your available space, so if it pushes your account over the limit you might miss out on other emails...

In this day and age, I am dumfounded that hotmail can get away with giving you only 2MB, that is ridiculous. I can't wait until Gmail (Google Mail) gets launched, you get 1000MB storage free! Any bet that when they do launch hotmail will announce new storage limits.

Anyway, hope is not the answer so we will work towards providing a text version of the newsletter.

___________________

Email: [email protected]
Latest Mix: Reemo and St Luke - Live at 5am presents Alphazone 3-Sept-04 (Room680 Melbourne)
Previous Mixes: www.reemo.com.au
Buy Records: www.vinylwarning.com.au

reemo have you guys got a copy of ralph novell - wrong love lying around? if you have - fkn play it next time i see you!

quote:

Originally posted by r e z just letting you VW's know that the copy of "Johan Gielen - Velvet Moods" was shot when i tried playing it. ive sent it back like someone told me to (forgot who i spoke to at the kew office). he advised me that i would be receiving a credit of the actual amount that certain vinyl cost. i have received no word so far. not meaning to dampen down the appreciation for VW, in fact i think you guys do a terrific service. just curious about the whole damaged goods procedure in cases like these. cheers PS. bend over paulie

Can you please email me about this and I will try see what has happened.

___________________

Email: [email protected]
Latest Mix: Reemo and St Luke - Live at 5am presents Alphazone 3-Sept-04 (Room680 Melbourne)
Previous Mixes: www.reemo.com.au
Buy Records: www.vinylwarning.com.au

yeah i think i've spoken to you before reemo,
i've made another purchase yesterday, and attached a note regarding the credit issue.

hopefully you'll receive it soon enough or Aussie post is gonna cop an earful.

if any problems email or contact me.
user id on VW: [email protected]

cheers reema

___________________
shokk my madness says what i must do

Hi Rez,

We received the returned record in the mail today and have posted you a replacement copy with your order going out today.

Cheers,
Jeremy

___________________

Email: [email protected]
Latest Mix: Reemo and St Luke - Live at 5am presents Alphazone 3-Sept-04 (Room680 Melbourne)
Previous Mixes: www.reemo.com.au
Buy Records: www.vinylwarning.com.au

quote:

Hi Reza, Thanks for your order! Your tunes have been pulled and are in the mail today. We have included a replacement copy of the record you returned. Best Regards, Julian Your order has been updated to: Shipped To Customer Please reply to this email if you have any questions.

cheers reemo, but....
I specifically asked a few members of VW if I could be credited with the amount of that vinyl.
I was assured I wouldn't be sent a replacement.

clearly stated in my thread above as well.

sorry for the hassle mate, think there was a misscommunication somehwere

___________________
shokk my madness says what i must do

Rez,

Our standard policy is that we can only give credit to account where the record is not available in stock. Also, the record you sent back doesn't appear to be faulty at all. We played it here on our turntables and it played fine, there was no warpage and no skipping. Can I ask what you found faulty about this record?

Don't worry we will fix this up for you but I just want to know why you sent the record back in the first place?

Regards,
Jeremy

___________________

Email: [email protected]
Latest Mix: Reemo and St Luke - Live at 5am presents Alphazone 3-Sept-04 (Room680 Melbourne)
Previous Mixes: www.reemo.com.au
Buy Records: www.vinylwarning.com.au

play the logo side, it started skipping when i tried it both decks. and it wasnt just a 1 - 2 second skip, more like distortion throughout the rest of the track.

i know it might seem like i've changed my mind about buying that track, but beleive me thats far from the truth.
i would be happy with a swap, but i was also offered the option of credit which i thought would be more beneficial.

if its a big deal with the credit issue then by all means dont worry about it. a VW assured me i'd get credit and he jotted down the note (so i was led to beleive :P)

seriously no biggie, if you can issue credit i'll send the record back. if you can't then i'll settle for a velvety mood

___________________
shokk my madness says what i must do

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