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I found the following statement from BoA:
| quote: | | "It is our responsibility to ensure a safe environment for customers to conduct financial transactions. So, due to the disruptive nature of protests lately and the potential for safety or security issues, we do not allow protestors inside of our banking centers. If a customer who is participating in a protest wishes to conduct bank business, including close an account, we ask them to come back when they are not protesting or they may also conduct their bank business at a nearby branch away from protest activities." |
Personally, I think that is fair. Had the woman gone in without making a scene, she would have walked out of there with a closed account. Since she chose to make her point a different way, unfortunately for her, she was walked out. At that point, as I mentioned earlier in the thread, call the branch, send a letter, or like this manager said, go to another location and close the account.
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