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| quote: | Originally posted by Djsketchbag
i need too lay too lay off the booze b4 i post  |
ESPECIALLY when criticizing another person's grammar and spelling
I don't work in a call-center per-se... But I DO have to talk to a fair number of my company's customers (I fertilize lawns and spray weeds) and get my fair share of frustrations out of the phone calls. Any time you're dealing with a large number of people by phone, you're going to deal with a few idiots who make you forget about all the normal people you 'go through the motions' with on the phone.
One of my personal favourite experiences this year was dealing with 2 customers who were very mad at me and my company for ruining their lawn. The calls were both incredibly similar so I'll just bundle them into one little story. It went a little something like this.
"You guys ruined my lawn!"
'Oh... well what does your lawn look like, can you describe the problem for me? Or would you like me to come out tomorrow and see what might be causing the damage?'
"It's all brown and dry! My lawn is basically STRAW!"
'Oh, well that's never good, how often are you watering your lawn?'
"I haven't been watering my lawn." (Keep in mind we just had the driest year in the GTA in 50 years)
'You haven't been... watering... your lawn... Um... is there a watering ban in your area?'
"No, I've been waiting for watering instructions before I started."
Now, I don't want to seem like a total arrogant prick... But I learned way back in Senior Kindergarten that grass is a plant, and ALL plants need water to survive. What drugs are these people on, that they don't water their lawn AT ALL, because they haven't been given instructions? And even more frustrating is the fact that on all of my company's invoices, down at the bottom in the section labeled "INSTRUCTIONS FOR TODAY'S SERVICE" the message tells the client to water their lawn with at least 1 inch of water per week, along with cutting instructions and any other random things that may help to maintain a quality lawn.
Dealing with people all day in a call-center may not be physically demanding, but holy hell can it cause you a great deal of stress. I have a tremendous amount of respect for ANYBODY that can keep a cool head while working one of those jobs.
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Captain Planet is gey.
Water, Fire, Earth, Wind, Heart???
These forces are supposed to combine to create Captain Planet?
Bullshit.
Those forces combine to create a soaking, boiling mudstorm on Valentine's Day.
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