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xmotleyx
Senior tranceaddict
Registered: Apr 2001
Location: Seoul, South Korea
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someone earlier asked about release records. i can say that release knows their shit. i have been dealing with them since i started spinning. i lived in toronto and they were great. now i reside in korea they ship here well. although expensive, but i get good service. the dude encharge of the online stores is dry but knows his job and does it: mitch is his name, if you have any problems just talk to him. max graham lives above the store and is a regular, if that means anything...also they tell you when they post the new releases so everyone has a chance at those limited promos...
i can honestly say don't doubt release....if your order is lost and you are a regular customer they replace it...also, juno and tune inn will do that too (for regulars)...
OH YEA ... good luck trying to find a store that gives you better samples...high quality and long....
hope this helps .. .
m...
Last edited by xmotleyx on May-30-2004 at 13:15
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May-30-2004 13:04
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Tha M.P.
Junior tranceaddict

Registered: Jun 2003
Location: Clausthal-Zellerfeld, Germany
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Dotvinyl again
Long time since something about dotvinyl has been posted in here for the last time!
Well, unfortunately I didn't read this thread b4 ordering at their store - and it looks like I've been ripped off!
I ordered the 2003 Whitelabel release of Atlantis vs. Avatar - Fiji (incl. Sorority Sex Kittens Rmx), cause they were they only one's still having it on stock... at least I thought they do.
So, same thing that happened to all the others experiencing problems with dotvinyl - NOTHING happened! No order confirmation e-mail (only from Worldpay to confirm the charge of my CC), money has been charged the day after ordering and there's no way to cantact them. Only one of their e-mail adresses works at all ([email protected]) - failure notices on the other one's. But, of course, they don't reply on the working one aswell. I didn't try to phone them, cause I absolutely don't know why I should waste even more money phoning from Germany to the UK!
Anywayz, I mailed them twice now - no replies. I give them one more week, if I have no vinyl then and no e-mail reply aswell I'll phone my CC company and the payment will be charged back!
Btw, they apologized for past problem on their website on the 1st of May this year and said everything's OK again now... looks like it's not! 
So, I can only recommend to stay away from dotvinyl.com! They suck bigtime! I'll keep you updated if anything happens (as if) 
___________________
Greetz
Tha M.P. aka DJ X-Pressure
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Jul-08-2004 12:33
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Tha M.P.
Junior tranceaddict

Registered: Jun 2003
Location: Clausthal-Zellerfeld, Germany
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Conclusion in the dotvinyl case ;-)
Well, today my story with dotvinyl comes to an end... I wrote them 3 more e-mails - and as you can probably guess, of course they didn't reply to ANY mail.
So, a week ago I was finally sick and tired, and I wrote my CC company a letter with all the necessary info, so they can charge back the payment. Well, and they were really fast - the money was back on my cc account today 
And well, as far as I know, chargeback costs A LOT of money, which dotvinyl also has to pay now. When I now see how many people on the web posted their bad experiences with dotvinyl...well, they sure have to pay a lot of chargeback costs every month - let's hope they give up their online store soon, so they can't fool people anymore.
So again my advice: NEVER ORDER AT DOTVINYL.COM!!!
Oh and btw, I ordered at chemical-records for the first time, two weeks ago, to get the limited test pressing of "The White Room"... And I can only recommend them! Very fast, very good order information via e-mail, extremely good packing and nice prices aswell (especially 2 pounds shipping from the UK to Germany is very cool)! Try them ppl 
___________________
Greetz
Tha M.P. aka DJ X-Pressure
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Aug-11-2004 08:11
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