I usually order on a Sunday and get the records by friday no problems but Ive ordered on the 15th this month and its already the 30th... pissin me off. but they still rule.

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lost in progression.

pink floyd - echoes.

Customer service has been okay... average really. Not outstanding. I have emailed them twice (with no reply) in regard to the fact that on any order I've had with 2 or more vinyls, they mysteriously add 1 penny to the total, and the order list doesn't add up. It's hard to notice unless you really look at it, but it's there. Also, I know it's only 1 penny, but it's the principle of the thing, and if they are doing this on every order it will definitely add up for them. So yeah, no response from them on that issue at all. Wankers.

Royal Mail always delivered within about a week to me in the USA, and I agree that lately their shipping has sucked hardcore... 2 - 3 weeks these days.

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"I played 12.30 til close at 3am at the club (Antro), following on from an Australian dj,
which seemed unusual in deepest Texas." - Judge Jules

not luvin it!

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spacetribe!

Last edited by christos on Sep-30-2003 at 07:44

I havent used chemical for about 9 months but in the past they were spot on with their shipping and it always arrived within a week of the order being processed. Obviously this change to the shipping really stuffed their delivery times. oh well, even more reason to support the boys at home

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Email: [email protected]
Website: www.julianreynolds.com.au Officially launched!!!

*cough*nice plug*cough*

smooth, jules, smooth. will be seeing you at Steveskitchen, I assume?

tis a good point about supporting the local stores. My recent order fron chemical was placed mostly because of about 3 samplers they had that i couldn't find locally. 3 1/2 weeks later I got my records, about 1 1/2 weeks after those samplers were in stock at vinyl warning. I would have had the records sooner, at the same price and with much better service. not always going to be the case, but i'll at least ask vw if they can get stuff before I order from o/s again

yeah I was getting them in about five or six days and the last two orders with the sweden stamp on them have both taken two weeks exactly.

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Meh

quote:

Originally posted by Ghostface yeah I was getting them in about five or six days and the last two orders with the sweden stamp on them have both taken two weeks exactly.

everybody knows that chemical are the shit. Despite this litte hiccup I think they still have great tunez and good delivery times. But I think as said before there customer service can be a bit rusty.

ps. yes mark Julian will be rocking Steve's kitchen harder than ever with notebook in hard.

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Email: [email protected]
Website: www.julianreynolds.com.au Officially launched!!!

I think tune selection wise chemical is one of the best amongst the online stores
however if i order promo's from them and am waiting 3 weeks or so for them to arrive by the time they get
here i may aswell just buy them locally. So yeah i certainly aint ordering anything more of them till the
postage improves or goes back to what it was originally like.

vinylwarning needs to get a workout i think!

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and chemical are damn cheap. Today I picked up a double lp and the traffic CDS for $40 inc postage.

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Meh

Juno = cheaper & faster.. though choice not as good... i.e Insigma - Avalon 4.25 as opposed to 6.somethingorother? Jose Amnesia = over 8 fuckingpounds on Chemical, in the words of John McEnroe "you CAN NOT be serious!!! (&we are definitely NOT luvin it!)... mr. juno delivers on weekends too.
VW = faster & cheaper & better & make your sets more rockin!!

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April fools.... coming sOOn

Last edited by Mangler on Sep-30-2003 at 15:13