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Originally posted by Psygnosis Well i think that is a bit like my case too where the IHUG ****s put me on the plan i didn't ask for, and now the customer has to go through this kinda shit just because a lowsy worker over there and can't do something fucking right... I just hope i win tbh...then i'll piss on the CEO of Ihug . to even put more things off, the Ihug workers are even fucking smartass shits. One of them even hang up on me when i was telling them about this case

Thing is there was nothing on their website back then saying 'the most u will pay is 39.95' there's where u'll fuck em up!

You'll win.

--djway

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Originally posted by djway Thing is there was nothing on their website back then saying 'the most u will pay is 39.95' there's where u'll fuck em up! You'll win. --djway

The thing is also i did say that to the manager, and he said that "it didn't apply to me". NOW, when i signed up, they NEVER!!! told me about these hidden bullshit.

ALSO, when he says it doesn't apply to me, on the website, it doesn't say anything about which accounts it applys to and which it doesn't...so how the hell does that work out.

I think he was trying to say that it doesn't apply to me just to not sound wrong.

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djway and dj psygnosis class action against ihug perhaps?

rule 1: don't just hide from this. From a compnay, you are just a number on the database, and they won't forget the debt. It can only get worse over time. If you continue to ignore it, at best you could get strikes against the credit rating.
rule 2: whoever you talk to doesn't know you and probably doesn't care. Don't get angry with them or they'll always make things worse for you. Be nice, and maybe they'll help. it doesn't take too much effort for someone to write off the debt on the system as a mistake, but they won't do it if you really pissed them off. and very few people are nice to debt collectors so a little thoughtfulness could get you out of it very easily.

I had vodaphone chase me though a debt collector for a service i told them i didn't want (was free for 6 months, 2 years later they wanted 18 months payment). talked to them, explained I didn't want the service as they customer service was a mess and that was why i cancelled originally, it was written off immediately.
If you can get the details of their claim in writing, show that you were mislead, and explain that you will fight this and it will cost more than it's worth even if they win business sense says it isn't worth their time. $200 covers very little time to work on these things, they will be more worried about a precent where they cave to anyone too easily.

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Originally posted by tubby rule 1: don't just hide from this. From a compnay, you are just a number on the database, and they won't forget the debt. It can only get worse over time. If you continue to ignore it, at best you could get strikes against the credit rating. rule 2: whoever you talk to doesn't know you and probably doesn't care. Don't get angry with them or they'll always make things worse for you. Be nice, and maybe they'll help. it doesn't take too much effort for someone to write off the debt on the system as a mistake, but they won't do it if you really pissed them off. and very few people are nice to debt collectors so a little thoughtfulness could get you out of it very easily. I had vodaphone chase me though a debt collector for a service i told them i didn't want (was free for 6 months, 2 years later they wanted 18 months payment). talked to them, explained I didn't want the service as they customer service was a mess and that was why i cancelled originally, it was written off immediately. If you can get the details of their claim in writing, show that you were mislead, and explain that you will fight this and it will cost more than it's worth even if they win business sense says it isn't worth their time. $200 covers very little time to work on these things, they will be more worried about a precent where they cave to anyone too easily.

Cheers mate, the thing was that i was nice to them, i didn't actually go off at them or anything...they just ticked me off how they were saying that they were right based on the computers mistakes and how i HAD to pay the money or court actions will be taken..and some other bullshit.

I'll ring them up soon and see how it goes again.

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