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TranceAddict Forums > Local Scene Info / Discussion / EDM Event Listings > Canada > Canada - Toronto & Southern Ont. > Worst Customer Service
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torontotrance
I hath returned



Registered: Apr 2001
Location: Toronto

I get hounded by salespeople in a store, I just turn on them because having a business degree, I know all their stupid idiotic tricks. I was in Moores Last year and this idiotic lady kept bothering me, I said I was going to buy something but you kept hounding me, you lost my business, your fault....bye..and walked out. I'm a master of complaining at idiotic salespeople, usually if the manager gives me hell, I write the VP and tell him, that I will never shope there again and tell everybody I know. It works.

anyway, worst customer service award goes to..........

Homehardware (now rona I believe)

They are the worst people on the face of this earth, I go in the store to buy the following a)A new pair of needle nose pliars and b)a huge roll of duct tape. I find the pliars without help, tho some idiot kept asking me if I needed a set of them, like fuck you, I need just one pair cuz I own 7 other types but this is took the worst customer service stupidity award. I go around trying to find duct tape (yes people, you know the color of it, you know what it is, even ladies who don't use tools, have a clue what it is) but they don't. I can't seem to find it, so I ask the store manager, where is the duct tape and his reply was geniune and as a result I have never been back there. He first said hold on, I'm busy, he was doing nothing, helping no one, stared at space for 3 mins then goes ok, I said where is the duct tape and his reply was the following "WHAT IS DUCT TAPE?". I said you really are a stupid mother******, left the pliars in an aisle and left. I have never been to a RONA or HomeHardware since and they have lost my business. I went to home depot and found a huge roll and a pair of pliars that was 8 bucks cheaper with a lifetime warranty. How can you be a store manager at a hardware store and have no clue what duct tape is.

Old Post May-18-2004 19:01  Canada
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djshan
Supreme tranceaddict



Registered: Jul 2003
Location:

mcdonalds, their policy is to serve customers in 30 seconds, but most of the time it takes 6-10 mins to get out of there... also it has the most stupidist system of employee managment, sometimes their is too less workers or sometimes they have extra workers. and 80% of then are high skool kids who know nutin but z103.5 or flow93.5 on the PA system

Old Post May-18-2004 19:14  Canada
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TrickDaddE
aka Mr. Mulder



Registered: Dec 2003
Location: Toronto, Canada
Customer Service

What do y'all expect for 8 beans an hour???

The best one is when you get pissed at a customer service rep like at bell because there service sucks and you ask for a supervisor.

You know f'n well your just getting the person in the next desk who makes maybe 8.50 and hour !


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The Matrix is everywhere, it is all around us, even now in this very room. You can see it when you look out your window, or you turn on your television. You can feel it when you go to work, when you go to church, when you pay your taxes. It is the world that has been pulled over your eyes to blind you from the truth.

Old Post May-18-2004 19:18  Germany
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dEsidEL
Fu Man Choonz



Registered: Aug 2000
Location: Below the Belt
KarateKid



i have just reconsidered.. i now feel the TRACEADDICT.COM has the worse customer service..

the site owner is taking FOREVER to finish certain upgrades and the local TOTA moderator is never around when u need him .. what is this world coming too !?!


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Old Post May-18-2004 19:18  Micronesia-Federal State of
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Jayx1
Prime Minister of TOTA



Registered: Feb 2003
Location: The Socialist People's Republic Of Canada

Worst Customer service awards:

-Air Canada

-Just about any business in the Windsor area

Old Post May-18-2004 20:08  Canada
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malek
drinks your milkshake!



Registered: Nov 2001
Location: Montréal

Rona didn't buy homehardware, i think.

but the absolute worst in service are Bell, be it for end customers or with enterprise services!!!

these people suck large and wide.


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Old Post May-18-2004 20:23 
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smuncky
Architect



Registered: Dec 2003
Location: richmond hill, ontario, canada

my rogers is fine

never had a problem with the internet or cable tv

but i no i called bell a lot of times for a freind of mine

and mi vote goes to BELL!


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Deviant Art - Smuncky
My Photos on Flickr
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"The best car-related innovation we have is not to improve the car, but eliminate the need to drive it everywhere we go.” -Alex Steffen

Old Post May-18-2004 21:35  Russia
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++ EGO ++
Supreme tranceaddict



Registered: Nov 2002
Location: Toronto, ON

ROGERS.
It's true.


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Old Post May-18-2004 21:41  Canada
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eRRaTiK
g0t milk?



Registered: Nov 2002
Location: Toronto, Canada

man this Rogers sounds like a mighty fine organisation.

hook me up people!!


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This is trance...
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Old Post May-18-2004 23:05  Australia
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loca
the vibe raider



Registered: Apr 2003
Location: Oz

quote:
Originally posted by dEsidEL


ROGERS WIRELESS, ROGERS CABLE, ROGERS INTERNET, ROGERS TORONTO BLUE JAYS, ROGERS... the ENTIRE F'N MR. ROGERS' NEIGHBOURHOOD..



Rogers internet. God those ******s are thick sometimes.

"Your internet is down?"
"Yes!!!"
"What OS is your pc running?"
"Linux and Windows 2000"
"Oh... That's probably why. We don't support Linux."
"..."


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Whatever it may take I keep on trying.

Old Post May-18-2004 23:34  Australia
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Crazy Serb
.tw1sted.motheŽ.fuŠker.



Registered: Jun 2001
Location: Sin City

Oh yeah, Rogers Internet people... hell, it's not just them, it's even Bell Sympatico and Primus Internet reps as well.

Every single time I called in to report a problem with the connection, they'd put me through this 131 step procedure to make sure the problem is not one of the "common ones"... when I actually knew that the problem was on their end.

With Bell it was always their shitty cabling or something, and the fact that I was "out of the range" for some reason...

With Primus, hell, it took them 5 minutes to figure out where "Scarborough" actually is... and the 3 times that I called in, I got the same guy all 3 times! Makes me wonder how many people they have working the tech. service department... and after waiting for like an hour one time, telling them my problem, going thru all the usual tests, all I got was "Well, give it a few hours, and if the problem still exists tomorrow, give us a call again and we'll put in a request for service or something"... gee, very helpfull.

With Rogers, pfft... "We don't support this/we don't support that"... at one time I was like "Well, is there anything out there that you DO support?"


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Keep it real, and stay single, always mingle...

Old Post May-18-2004 23:50 
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Crazy Serb
.tw1sted.motheŽ.fuŠker.



Registered: Jun 2001
Location: Sin City

Oh, oh, I got another one...

Rogers Wireless!!!

I mean, I was able to get out of my contract a year before it ended and switch to a monthly plan (online), and then get slapped with a $200 early termination charge, then call the cust. service and complain about it for two months in a row and get that cleared off my account while staying on a month-to-month plan... well done, Rogers!


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Keep it real, and stay single, always mingle...

Old Post May-18-2004 23:53 
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TranceAddict Forums > Local Scene Info / Discussion / EDM Event Listings > Canada > Canada - Toronto & Southern Ont. > Worst Customer Service
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