in other news, the smoked turkey on rosemary parmesan bread is awesome

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Nathan Fake - Outhouse (Valentino Kanzyani Remix) || ID PLZ! PVD ID!!!
Disco and classical had sex while watching a sci-fi movie. Their child: trance.

It's all about the Chicken Teryaki on Classic Italian bread with al; the salads.

[/totally random comment from some Aussie guy)

quote:

Originally posted by Vigilante It's all about the Chicken Teryaki on Classic Italian bread with al; the salads. [/totally random comment from some Aussie guy)

you have Quiznos in Australia???

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Nathan Fake - Outhouse (Valentino Kanzyani Remix) || ID PLZ! PVD ID!!!
Disco and classical had sex while watching a sci-fi movie. Their child: trance.

ah crap, i thought you were talking about Subway.

I don't think we have any Quizno's here, although i have seen plenty when i have been in Canada.

quote:

Originally posted by Jayx1 Ive set out new rules now to avoid this. If they dont like it too bad. Rule: You must bring your sub back and exchange it for either the same type of sub or a refund. You cannot exchange for another type of sub. Failure to bring the sub back will result in not getting a replacement. I think thats more than fair.

this should have been set out in the very beginning!

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If assholes could fly, this place would be a fucking airport
Proud Founder of the "Fuck you, you're annoying, i don't like you, bitch" Alliance.
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I would defently report it to the police, who knows, perhaps she would learn a lesson.

So you'll give em their money back or make the same sub, but not a different sub? You DO realize that they can just use that money to BUY a different sub?

quote:

Originally posted by d!abolic So you'll give em their money back or make the same sub, but not a different sub? You DO realize that they can just use that money to BUY a different sub?

Hahahahahaha how perceptive of you to point that one out......did you think about this jayx1?

sorry dude, not really makin fun of you jayx1, just that it's kinda funny when you think of it that way.....

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"People seem not to see that their opinion of the world is also a confession of their character."- Ralph Waldo Emerson, US essayist & poet (1803 - 1882)

quote:

Originally posted by d!abolic So you'll give em their money back or make the same sub, but not a different sub? You DO realize that they can just use that money to BUY a different sub?

I did but at that point theres nothing i can do. If they want to be so cheeky then theres only so far you can go really short of throwing them out of your store. (which i wouldnt unless they stole)

As for the rule... my place is 2 weeks old so its a learning experience which is why ive just instituted this rule now.

dont be surprised if this woman lives on sauga road...or rosedale

Sebastiano

quote:

Originally posted by d!abolic So you'll give em their money back or make the same sub, but not a different sub? You DO realize that they can just use that money to BUY a different sub?

Not only that, but from a financial standpoint, it's not the best policy. How about "no refunds, exchange" (for same or less $$$, or they make up the difference on a more expensive sub).

Presumably (lol) he's turning a profit on those subs, right? So isn't it better to give someone another sub worth the same $$$ or less than to give them a refund? ie. if the sub costs $3 to make and it's sold it for $5, why not give them another $3 sub instead of a $5 refund

forget "sticking it" to dumb customers...they're not worth the effort...just think about your bottom line

No because this means that they think that they can get away with it next time.

Yesterday for example i had a guy come in and complained about everything all the way through the order and was giving everyone a hard time. (nothing was wrong btw) At the end he asked for a 50% off card, the kind we give to people when we truely do screw up. The very fact that he knew about this card and asked for one told me that he was a professional complainer and thus he got nothing.

Im all for correcting a mistake but im not going to get taken by scam artists. And it seems that i have at least one in my store per day.