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I got my keyboard and mouse replaced by Logitech. You just gotta call'em and, and they'll issue you an RMA number. Send it over and they'll send you a new one back.
edit: Marg you got the duo too? Thats what I got as well. My mouse was uneven, so I sent mine in for a new one. You have to send both in, since it was purchased as a package.
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