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DJ Intrigue
Supreme tranceaddict
Registered: Jun 2002
Location: Central PA
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| quote: | Originally posted by Cheetah86
but when I talked to their customer service they weren't that pleasant to deal with. |
Agreed. I have had that same problem with DJDeals as well. I remember I was looking to buy a certain record bag from Odyssey that I had been able to buy previously at PSSL, but for some reason, they didn't have it listed anymore. So, I found that bag listed at DJDeals and just to make sure they had it in, I emailed them about its availability. They distinctly said it was in stock, so I went ahead and bought that with a can of Gruv Glide as well.
A day or so after I placed my order, I get the shipping confirmation in my email. I thought, "ok, that's great", but much to my surprise, the email did not list the record bag as having shipped. Now, by this point, I was pretty pissed off since they told me everything was in stock. So, I immediately emailed them back about this in a pretty stern tone and asked why the bag hadn't shipped and why they said it was in stock when clearly it wasn't. I remember they copped an attitude and said something like "we'll pretend this is intended for someone else and not for us, because we have no idea what you are talking about" and told me not to email again. By now I was more pissed than ever and sent another email back, and again they returned it in a condescending and arrogant tone. This must have gone on for about 4-5 emails until they finally tell me that the record bag was going to be drop-shipped directly from Odyssey themselves. That gave me some relief at least, but their complete dickish customer service turned me into a non-returning customer within no time.
Everything came perfect, even the record bag, but good lord what a hassle that was. It's interesting though, because all of those emails were sent and returned within a matter of minutes, so they are quite timely, but unfortunately, incredibly snobbish too. Needless to say, they won't be getting recommendations from me.
PSSL.com FTW!
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"...the major problem in the past was to locate the settings of the ancient plastic city. referring to our latest findings plastic city wasn't a city built of stone or metal but more kind of built out of ideas.... (PLASTIC CITY) can't be found by our archaeologists. we will have to examine the ideas and then try to re-construct plastic city in out minds..." (EXCERPT FROM "SCIENTIST REPORT NETWORK" #12.587, YEAR 2495)
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 May-21-2006 06:03 
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Acid John
Supreme tranceaddict
Registered: Oct 2002
Location: Close south suburb of Chicago, illinois, usa.
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hmm... too bad that agiprodj seems to have a relatively small selection in some areas... i was hoping to find either technics or stanton TTs... and alas, there are none... same goes with trying to find a steal on new ortofon carts. nowhere to be found.
they do seem to have a nice selection of quality mixers... but a mixer isnt a top priority of new stuff for me to buy.
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huh?
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May-22-2006 03:47
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