quote:

Originally posted by Ygrene Option B. EDIT: but to be honest, I wouldn't write a letter, I'd make a phone call. The manager is more likely to be empathatic when you are right there on the phone. With a letter, they don't have to deal directly with you and can have as long as they want to dwell and think on the issue. If you are on the phone, they will more than likely want to just resolve the issue right then.

better yet, pay a visit in the manager's home

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quote:

Originally posted by stren better yet, pay a visit in the manager's home at night wearing a ninja suit while tweaking on meth

Fixed!

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that totally sucks. i'd call up the main corporate number. bitch out that entire hotel to their uppers. demand stuff too. tell 'em service sucked, beds were horrible...just plain everything about your stay was a nightmare [bugs, mold, etc...etc...] get the bill reveresed and demand a free nights stay or something.

quote:

Originally posted by tubularbills demand a free nights stay or something.

in a hotel with bad service and mold ? lol

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quote:

Originally posted by stren in a hotel with bad service and mold ? lol

at one of their other locations, silly goose.

Idiot people like her aren't worth revenge. Take the high road and just contact the manager and get your money back, then move on. You inconveniencing yourself over this is probably all that she really wants anyways, so don't play her game.

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There are more things in heaven and earth, Horatio,
Than are dreamt of in your philosophy.

A

i'd probably go with A. over the phone. plus a little crying...

and then, go to the hotel, slash her tires, throw a brick through the window, and key COCKSUCKER into the hood. dressed as a ninja, of course.

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I used to work for Best Western too and I know that you could call the 1-800 number and give her a complaint - hell, pm me her info and I will do it too! she sounds like a fukkin bitch to tell ya the truth!

I know there is a compalint line at the head office, cause I once got one! I really fukked up one time, that's another story to tell sometime!

kick her ASS!!!

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well i'm not going to lie about anything because i try really hard to be an honest person. I don't want to demand anything either because it's not really the hotels fault, just hers. I've called mastercard and she hasn't returned the money yet and because she ran it through it has overdrawn money from my card (c'mon it's christmas) and so now i will get dinged with a $25 fee, well maybe i'll ask that that is reimbursed. Who knows, i guess i was looking for more ideas on how to complain in a professional and effective way, but i do appreciate all the evil suggestions as they make me laugh and feel better.

quote:

Originally posted by Halcyon+On+On Idiot people like her aren't worth revenge. Take the high road and just contact the manager and get your money back, then move on. You inconveniencing yourself over this is probably all that she really wants anyways, so don't play her game.

and you're right, the best thing would just be to get the money back and move on, i'm just having a hard time not being really pissed off because this was just the icing on the cake, i had sucessfully forgotten about her and what she did to me but this just opened up an old wound.