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| quote: | Originally posted by Audious
I do tech support for a cell phone company. You'd be surprised how many mouthbreathers don't know that there's a difference between a search engine and the address bar. |
 Bahaha!
I do IT tech support around campus. Since my 'clientele' consists of university students the intelligence level is usually above average, but it still surprises me that technical literacy is so far outside the mainstream. I mean, it's 2008 already. I don't expect to see average people recompiling their kernels via their cellphones and writing custom scripts to set their network interfaces to monitor mode, but still... There is a whole industry surrounding ease of use (they call it 'end-user productivity' I think), because people refuse to go that extra mile to become somewhat familiar with what their technology is doing. If they did, so much overhead could be eliminated. The system would become less complicated and cluttered. Case in point: unix. While current distros in an effort to break into the mainstream became filled with ease-of-use features, nothing is hidden from the user. I have the power to fix, break, or redesign virtually every element of the software my computer is running. The limit is imposed by my skill.
I'm not saying everyone should become a unix hacker. I'm just a bit surprised in a  kind of way that computers became such an integral part of people's lives while remaining a complete mystery.
[/rant]
Last edited by silene on Mar-26-2008 at 03:06
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