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| quote: | Originally posted by gehzumteufel
To be fair, they are fucking idiots. They listen for key words, follow a script, and can't do shit if you say something that in even the slight bit is different than the script. |
as an exworker for a callcenter i can say that even when some of the time thats true, usually we CANT get out of the script, the companies usually demand that the agents follow the script thoroughly... is not fun at all.
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NOBODY DOES THIS ANYMORE
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