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Originally posted by DJ RANN No problem and I hope you get it sorted. The problem is that the unit needs to have a firmware update as part of the installation and it's no going execute this final stage as your box is not being detected by the computer. The unit would still be detected (as an unknown device) if it were just a software issue so to be honest, this makes me nearly positive it's a hardware issue. Unless your FW cable is damaged, then the FW bridge in the unit is fried and nothing can be done unless you can get it fixed under warranty. Hope that helps and let us know how you get on

Thanks Rann! I've sent Tech support an email anyway, although it'll probably be no use if it's a hardware problem. Guess I'll use my Ti as a temporary soundcard