quote:

Originally posted by jayxthekoolest Did you ever register the product with NI? Because that is required if you have a legit copy. You should have an online account, and it should contain all your serial numbers.

Yeah its there jay

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Juan Paulino - Quantum Break (Original Mix) [Progressive Breaks]

quote:

Originally posted by Juan Paulino Yeah its there jay

If your account is online, then you should have valid serial numbers there as well.
If your problem is that you don't have the discs, uou can always request new installation discs.

quote:

Originally posted by jayxthekoolest If your account is online, then you should have valid serial numbers there as well. If your problem is that you don't have the discs, uou can always request new installation discs.

I'll get back to you on this and see what happens.

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Juan Paulino - Quantum Break (Original Mix) [Progressive Breaks]

quote:

Originally posted by jayxthekoolest If your problem is that you don't have the discs, uou can always request new installation discs.

If he wants to upgrade, then the K5 discs really aren't necessary as the Komplete 9 upgrade box will include discs for everything (excluding the older products in Komplete 5, of course).

___________________
cryophonik.com | facebook | soundcloud

Sonar Platinum | Ableton Live 9 | Logic Pro X | Access Virus TI2 Keyboard | Kurzweil PC3X | Nord Lead 4R | NI Maschine

quote:

Originally posted by cryophonik If he wants to upgrade, then the K5 discs really aren't necessary as the Komplete 9 upgrade box will include discs for everything (excluding the older products in Komplete 5, of course).

true

not really sure what he was asking

quote:

Originally posted by jayxthekoolest not really sure what he was asking

Me either. JP - why won't your MBP install Komplete 5?

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cryophonik.com | facebook | soundcloud

Sonar Platinum | Ableton Live 9 | Logic Pro X | Access Virus TI2 Keyboard | Kurzweil PC3X | Nord Lead 4R | NI Maschine

Hold on a sec, so basically you get a full version of komplete 9 wen you get the upgrade?

When i register in the service center, it says serial not compatible. I got complete 5 when it was a special a deal, maybe thats why.

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Juan Paulino - Quantum Break (Original Mix) [Progressive Breaks]

Also it won't show up on the list registered serials because it was before 2011

I'm going to call and see wuts up

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Juan Paulino - Quantum Break (Original Mix) [Progressive Breaks]

quote:

Originally posted by Juan Paulino Hold on a sec, so basically you get a full version of komplete 9 wen you get the upgrade?

Yes, it comes in a box with 10 DVDs (standard version) or an HD (Ultimate version).

quote:

Originally posted by Juan Paulino When i register in the service center, it says serial not compatible. I got complete 5 when it was a special a deal, maybe thats why.

It shouldn't matter if it was a special deal - a valid serial number is a valid serial number as far as NI is concerned. Log into your account and see if it is registered. If not, you'll need to sort that out with NI before you buy/install Komplete 9, because the Service Center won't let you authorize the Komplete 9 upgrade if there is no previously authorized full version of Komplete detected.

___________________
cryophonik.com | facebook | soundcloud

Sonar Platinum | Ableton Live 9 | Logic Pro X | Access Virus TI2 Keyboard | Kurzweil PC3X | Nord Lead 4R | NI Maschine

Alright got it, thanks Dave.

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Juan Paulino - Quantum Break (Original Mix) [Progressive Breaks]

Are you sure that the "special deal" you purchased was a full version of Komplete 5 and not an upgrade?

___________________
cryophonik.com | facebook | soundcloud

Sonar Platinum | Ableton Live 9 | Logic Pro X | Access Virus TI2 Keyboard | Kurzweil PC3X | Nord Lead 4R | NI Maschine