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| quote: | Originally posted by ptrpaul77
I don't understand attitudes like that. The bottle crowd may pull in the money initially, but they're notoriously fickle and quick to abandon a club for the next hot spot six months later. It's the real house heads that are going patronize your venue for years (if you book the right talent), but treat them like shit and you lose them too. |
THIS! Back when I was working with Spundae, it was all about customer loyalty. "Take care of the customers, they're the ones paying your bills", is what my boss always told me. Yes, the bottle service crowd spends a lot of money, but it's the average clubber that is going out week after week who really counts.
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Jaded, old fart is me.
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