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insectman
tranceaddict



Registered: Sep 2002
Location: Birmingham, UK

never had any problems with dotvinyl at all, allways receive records pretty quickly (2-3 days). Although I have only used them 3-4 times and am based in the UK so it may be a bit differant for you US guys.

Old Post Mar-05-2003 19:18  United Kingdom
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torontotrance
I hath returned



Registered: Apr 2001
Location: Toronto

http://clicks.uknetguide.co.uk/Clic...38050&GCID=2007


try this site...better business bureau uk...complain to them.

Old Post Mar-05-2003 19:25  Canada
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CKYTEP
ObsceneDirtyFilthyImmoral



Registered: Mar 2001
Location: Nashville TN, USA orig. Moscow, Russia

I ordered 8 record form dotvinyl about 3 weeks ago. They got to me in 3 days, from UK to USA. Althhough they charged me arm and leg for shipping i got everything fast and accurate. No complains here


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Old Post Mar-05-2003 20:41  United States
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Freeza
Mondial'd



Registered: Jul 2001
Location: Massachusetts, USA
Read This!

quote:
Originally posted by dj youkay
As I can see there are more people with the same complaints about dotvinyl. Does anyone ever received something from them?
Or are they a fake company?


The same exact thing happend to me last summer - Phone always being busy, no replied E-mails etc. I just disputed it with my credit card company, (dotvinyl didn't even reply to the credit card company!) haha, so I was given a full refund from my cridit card company without any problem -

Then around 6 months go by, and they have this record that I really wanted and no other site had it, so i decided to give them another chance just thinking that my last order just got lost in the mail...well this time, I noticed that they now have the option to ship by FeDeX - so, I chose this method of shipping and got my record within 2 days

So, they aren't a fake store - they just don't reply too well, which sucks. So my advice is to do what i did before, and if you are going to order from them again in the future, then choose the Fedex option, even though it's extra $, it's worth it in the end when you have your records in a coupple days

Well, i hoped this helped, and you get everything straightened out with them.


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Old Post Mar-05-2003 21:38  United States
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Kuffdam
Vandit Records



Registered: Aug 2001
Location: Glasgow, Scotland

Hey all

Well I have to say I really like these guys....
I have ordered from them many times and never had a single problem.
Any time I have placed an order I had the items within 1 day.

I am in the UK so the mailing time is much faster....

I have just ordered from them tonight buying 2 records so
I will be sure to tell you if they don't arrive...

Peace all and good luck with your orders...
If for some reason you haven't got them...
Seek some legal advice...

Kuff

Old Post Mar-05-2003 22:14  Scotland
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dj youkay
tranceaddict in training



Registered: Dec 2001
Location: Maasmechelen

Many thanks for your advice, i decided to give them another 2 weeks, and then dispute it with my credit card company.
Thanks for the email kuff, at least now I know that they do also deliver ... sometimes ?!?


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IN TRANCE WE TRUST !

Old Post Mar-06-2003 16:06  Belgium
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Daknockman
Senior tranceaddict



Registered: Sep 2001
Location: Scotland

I'm in the same boat as Kuffdam, ordered a few times and never had a problem yet...

Old Post Mar-06-2003 18:11  Scotland
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Kuffdam
Vandit Records



Registered: Aug 2001
Location: Glasgow, Scotland

Right guys well here's the news you have all been waiting for....
My order didn't show up last week and this was a huge let down as
I wanted one of the tracks for my gig in London on Saturday....

But the good news is..... The records arrived this morning and
all is well and good so no complaints from me.....

Once again another order has arrived and I am a happy customer...


Thanks

Kuff

Old Post Mar-11-2003 19:59  Scotland
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