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| quote: | Originally posted by Lilith
I don't know who invented that sales technique but they definitely need to be bashed for it, to some degree its effective for an immediate sale for food 'if' the customer is in the mood. If they aren't, chances are the teenage delinquent behind the counter won't pick up on it anyway because they've got the attention span of oh look that dogs got a fluffy tail, then get stabbed with their icecream scoop for being irritating. |
I hate "sales techniques" period. We're to say, "Hi, is there anything I can help you find today?" to every customer that walks by. We're told to walk them to the product, to offer similar products or suggestions for other things, etc.
Fuck that. If they want help, I'm right in front of them, they can tell that I work there. I'll tell them how to get to what they want, and will only walk them to it if they're obviously dense. I'm not going to offer suggestions for other things unless they ask, and if I know we don't carry it then I'll tell them what store would. Hell, because of the type of store it is, most of our customers live within ten miles of the store and go there five or six times a week. They shouldn't have to be told anything.
Fuck being in somebody's face. I don't like it when I'm shopping (I'm an in-and-out type guy... stfu on the puns), so I'm not going to turn around and do it to others.
/rant
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