F*ck Rogers

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Jayx1
Prime Minister of TOTA

Registered: Feb 2003
Location: The Socialist People's Republic Of Canada

quote:
Originally posted by Nemireck
Doesn't matter, they called and told him to call them about the account. He chose not to because the calls were "annoying". Normaly I would agree, phone calls that early and that late at night (mainly the early) are calls I just pick up, and hang up. But there was a problem with his account due to his forgetting to notify them of the card change. He could have called when they requested it and fixed things up, instead he got annoyed. Then they called him, and he hung up on them. He could have fixed it all up, and he chose not to because he's stubborn and anti-authoritarian. Now he'll have to deal with it.

i finally got a hold of a manager. I filed a formal complaint and told them to fix the system. They gave me a free month (which wasnt what i wanted but hell ill take it) and apologized.

But it gets better. an hour after i called the management their credit dept calls asking for the payment... oh man.... i could have lost it but i told them to check their records and not to call me again.

___________________

quote:
Originally posted by jester
Everything in this country is illegal.

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Nov-24-2004 03:08 Canada

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Nemireck
Suspended User

Registered: Dec 2003
Location: Mississauga

See, I have no problem with that. Get mad AFTER you deal with it :P and all is well. You were much more polite than I would have been in THAT instance lol.

Nov-24-2004 03:13

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Jayx1
Prime Minister of TOTA

Registered: Feb 2003
Location: The Socialist People's Republic Of Canada

Either way i counted 20 calls in a week. Im sorry but treating me like some credit delinquant over 1 day and $50 is like shooting a fly with a canon. (or shooting jo mama with my canon)

ahahahah

Nov-24-2004 03:15 Canada

Nemireck
Suspended User

Registered: Dec 2003
Location: Mississauga

quote:
Originally posted by Jayx1
or they can quit harrassing me and respect their customer. Charge me the late fee and slip a notice in my next bill. If i dont pay byt then then they have a right to harass.

Well Rogers is fucked anyway. I luckily only have to deal with them for my cable, and I'd get outa that too... except then I'd get to deal with Bell... Why the fuck can't Canadian companies run their shit? Why is it that all the protected shit gets bogged down and stupid?

Nov-24-2004 03:16

Nemireck
Suspended User

Registered: Dec 2003
Location: Mississauga

quote:
Originally posted by Jayx1
Either way i counted 20 calls in a week. Im sorry but treating me like some credit delinquant over 1 day and $50 is like shooting a fly with a canon. (or shooting jo mama with my canon)

ahahahah

Jo mama fell on my canon.... and broke it.

Nov-24-2004 03:17

Jayx1
Prime Minister of TOTA

Registered: Feb 2003
Location: The Socialist People's Republic Of Canada

because they know u have no choice.

This is why im against protectionism and government interference. Its the same with healthcare. Government run or protected shit is overpriced and inefficient.

Nov-24-2004 03:18 Canada

DiS
Supreme tranceaddict

Registered: Mar 2003
Location: Hamilton / Toronto

quote:
Originally posted by Jayx1
because they know u have no choice.

This is why im against protectionism and government interference. Its the same with healthcare. Government run or protected shit is overpriced and inefficient.

This isn't accurate. There are lots of studies that prove otherwise. I don't feel like going into a long discussion over economical theories, but this is not really true.

With regards to Rogers. Yes...it sucks. My parents are Cable and Cell phone free nowadays due to a dispute with Rogers. (...nope, i have no clue what they due all day nowadays...)

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DiS

Nov-24-2004 03:40 Canada

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Tordan
Anti BS Alliance

Registered: Jun 2002
Location: Toronto, Canada

quote:
Originally posted by dEsidEL

LONG LIVE FIDO !!!

and i don't care that they're owned by Rogers now .. u think them being bought makes this any better either!?

I hope Rogers screws over all the Microcell customers.

But yeah, Rogers billing and customer service sucks shit. If it wasn't for the awesome corporate plan that I have, I would be long gone. As for billing, why not get them to invoice you and sign up to view you bill online. If you miss a payment then it's your fault and you can't blame them.

___________________
SHUT UP AND DANCE !!

Nov-24-2004 03:53 Sri Lanka

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rabbitjoker
aural sadist

Registered: Aug 2002
Location: Toronto, ON, CANADA

quote:
Originally posted by Jayx1
Charge me the late fee and slip a notice in my next bill.

The problem is that some schleps would charge up another $100 or so and then never pay at all.

___________________
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Nov-24-2004 03:55 Canada

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TrueToTheCrew
Officially Done

Registered: Jan 2002
Location: Ontario

pay your bills.
If it was me i would of cut your service off.
Whats the big deal.

PreAuthorized payment is convinient too.

___________________

Nov-24-2004 03:56 Canada

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DigiNut
You kids get off my lawn!

Registered: Dec 2002
Location: Toronto, Self-proclaimed Centre of the Universe

Wouldn't it be nice if Rogers had a little competition... too bad they're in bed with the CRTC and federal government and they'll never let the American telecom companies in to do business.

___________________
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Nov-24-2004 04:27 Canada

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Shaya007
SMILE...YOU'RE FAMOUS!!!

Registered: Dec 2002
Location: www.shayaphotography.ca

quote:
Originally posted by Tordan
I hope Rogers screws over all the Microcell customers.

But yeah, Rogers billing and customer service sucks shit. If it wasn't for the awesome corporate plan that I have, I would be long gone. As for billing, why not get them to invoice you and sign up to view you bill online. If you miss a payment then it's your fault and you can't blame them.

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