The following story is 100% true:

A few years ago, some friends and I were hanging out and trying to play a game we had just bought for the ps2. However, his ps2 had just succumbed to the infamous "disc read error." My friend quickly realized that he had a three year warranty from Best Buy on his ps2 and that the warranty only had about 2 or 3 days left on it (they bought their ps2 the day it came out). So, after a good 15 minutes of searching, we find the warranty slip.

Lo and behold, there were indeed about 3 days left until the expiration date of the warranty. Awesome, we'll just go and swap it out.

Well, upon closer inspection we realize the warranty was for TWO years, not three, and that the warranty had in fact expired 362 days prior. Still, with nothing better to do that day, we went over to Best Buy anyways to see if we could get an exchange anyways.

We walk up to the customer service desk, and give the guy our warranty slip and tell him the ps2 had died. He gives the slip a quick look, and then goes and gets us a brand fucking new ps2.

Awesome, right? Well here's the fucking kicker. The ps2 was $299 when my friends purchased it. The price had since dropped to $199. So in addition to a brand new ps2, he gives us a $100 Best Buy gift card to compensate for the difference in price. We promptly purchase two new games and then get the fuck out before they realize what they had just done.

I imagine that guy's tenure at Best Buy was very short lived...

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NEW MIX [Feb/March 2008]

quote:

Originally posted by nrjizer Awesome, right? Well here's the fucking kicker. The ps2 was $299 when my friends purchased it. The price had since dropped to $199. So in addition to a brand new ps2, he gives us a $100 Best Buy gift card to compensate for the difference in price. We promptly purchase two new games and then get the fuck out before they realize what they had just done. I imagine that guy's tenure at Best Buy was very short lived...

if it's anything like our store, the guy is probably still there. we dont give a fuck about what the customer's receipt says or what the customer really has to say themselves. unless, u know, they wanna get all pissy about it say things like 'wellllllll thats a reallllly bigggg inconvenience." ::rollllllllslsllslslslseeeyeees:: :::then proceeds to talk in vietnamese to wife::: :::but then lo and behold, i took vietnamese in high school and i understand the basic jist of Your vocabulay is, like "faiilure, utter failture, misserable failure, dishonorrrr, omg, iddddiot mmmmm saigonnn ho chi minh commmmmunissmmmmm ftw:::
but really, people come in, they get serviced, hopefully very fucking fast so we can talk about sex or taking shit or whatever. you don't like it, eh, so what. u like, it, eh, don't give a fuck if you wanna compliment.
we know what we are doing, we just don't care what the customer wants. brag about how we are idiots. we brag how much we hate customers, who cares. vote obama!

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Everything is beautiful. Let the music carry you. Baby I will follow you forever. Nowhere else I'd rather be when you're lying next to me. Let the music carry us together.
anti-JennyPie Alliance
SuspicionVandit: Are you God?
Paul Van Dyk 09-24-2009: No, but I can sign your sleeve under that name if you let me!

quote:

Originally posted by SuspicionVandit if it's anything like our store, the guy is probably still there. we dont give a fuck about what the customer's receipt says or what the customer really has to say themselves. unless, u know, they wanna get all pissy about it say things like 'wellllllll thats a reallllly bigggg inconvenience." ::rollllllllslsllslslslseeeyeees:: :::then proceeds to talk in vietnamese to wife::: :::but then lo and behold, i took vietnamese in high school and i understand the basic jist of Your vocabulay is, like "faiilure, utter failture, misserable failure, dishonorrrr, omg, iddddiot mmmmm saigonnn ho chi minh commmmmunissmmmmm ftw::: but really, people come in, they get serviced, hopefully very fucking fast so we can talk about sex or taking shit or whatever. you don't like it, eh, so what. u like, it, eh, don't give a fuck if you wanna compliment. we know what we are doing, we just don't care what the customer wants. brag about how we are idiots. we brag how much we hate customers, who cares. vote obama!

Did you even read what I said? The guy gave us the $100 gift card completely unsolicited. All we were hoping for was an exchanged ps2 despite our expired warranty, and we got it with no questions asked.

I'm sure that you don't give a flying fuck about what the customer wants. Anyone who's ever worked in a low level retail position has experienced this feeling before. But I'm pretty fucking sure that the store mangers who want their profit margins to look good so they can get a nice bonus from the table scraps of the blood sucking, money hoarding CEOs DO care that the employee exchanged an item that had a long expired warranty with no questions asked. The guy either a) didn't look closely at the expiration date of the warranty b) did see it but didn't give a fuck. He also gave us 100 fucking dollars for no real good reason. Maybe he was feeling generous. But given the way he looked and acted, I got the impression that he simply didn't know what the fuck he was doing. I imagine he'd have gotten his ass handed to him if a manager found out about it.

Think of it this way: a warranty is basically insurance on the item in question. Imagine if I bought a new car 10 years ago for $50,000 and had it insured. That same car might be worth $10,000 today. What happens if it's totalled and replaced? I can't say to the insurance company "it was $50,000 when I bought it, you owe me $40,000 worth of difference!" They don't, and any claim handler that actually gave you that difference would probably be canned instantly. I don't know if the same policies hold true at a retail electronics store, but I would imagine that they do.

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NEW MIX [Feb/March 2008]

Nrjizer, your story has happened countless times with many many retailers, Best Buy included. It was a kick ass loophole but unfortunately it has been rectified

Sam's Club (or Price Club or whatever) was notorious for it's super relaxed return system. You could pretty much "upgrade" any electronics device within 2 years of purchasing it to a brand new model because they refunded you the full price you paid despite what the product was worth at present time. I got 3 digital cameras that way

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whoever financially hurts best buy or verizon, is awesome in my book.

quote:

Originally posted by nrjizer Did you even read what I said? The guy gave us the $100 gift card completely unsolicited. All we were hoping for was an exchanged ps2 despite our expired warranty, and we got it with no questions asked. I'm sure that you don't give a flying fuck about what the customer wants. Anyone who's ever worked in a low level retail position has experienced this feeling before. But I'm pretty fucking sure that the store mangers who want their profit margins to look good so they can get a nice bonus from the table scraps of the blood sucking, money hoarding CEOs DO care that the employee exchanged an item that had a long expired warranty with no questions asked. The guy either a) didn't look closely at the expiration date of the warranty b) did see it but didn't give a fuck. He also gave us 100 fucking dollars for no real good reason. Maybe he was feeling generous. But given the way he looked and acted, I got the impression that he simply didn't know what the fuck he was doing. I imagine he'd have gotten his ass handed to him if a manager found out about it. Think of it this way: a warranty is basically insurance on the item in question. Imagine if I bought a new car 10 years ago for $50,000 and had it insured. That same car might be worth $10,000 today. What happens if it's totalled and replaced? I can't say to the insurance company "it was $50,000 when I bought it, you owe me $40,000 worth of difference!" They don't, and any claim handler that actually gave you that difference would probably be canned instantly. I don't know if the same policies hold true at a retail electronics store, but I would imagine that they do.

nonononononoononoononono. did you even read what i said? you didn't PWN anyone. he probably just don't give a fuuuuuuck, talking that shit behind his back, dirty mac, and telling his boys he's on crack, he just don't give a fuuuuuucck. cus. hes. SHADDDDYYYYYYY.

___________________
Everything is beautiful. Let the music carry you. Baby I will follow you forever. Nowhere else I'd rather be when you're lying next to me. Let the music carry us together.
anti-JennyPie Alliance
SuspicionVandit: Are you God?
Paul Van Dyk 09-24-2009: No, but I can sign your sleeve under that name if you let me!

Last edited by SuspicionVandit on Feb-23-2007 at 17:20

u guys ar emissing the point of this thread, not that bestbuy and my toilet got pwnd... its that i can pwn anything i want



or is it?

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quote:

Originally posted by Halcyon+On+On OOKA-OOKA ME NACHOS ME PRESS KEYS ON COMPUTER GOOD

quote:

Originally posted by nchs09 u guys ar emissing the point of this thread, not that bestbuy and my toilet got pwnd... its that i can pwn anything i want or is it?

pwn me a green card

quote:

Originally posted by all-nite-freak pwn me a green card

Country's full, stay out.

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quote:

Originally posted by all-nite-freak when i pee i have to wipe like i did number 2

How the fuck do you pee?

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My Set Archive - MY BLOG

quote:

Originally posted by dj_bas Country's full, stay out.

I just got accepted to Boston College, but can only afford to go if i can work.Marry me and i'll make you less browm.