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Got this in my e-mail today:
| quote: | On My Way™
The new name for peace of mind.
Dear LAURA,
As a valued Air Canada customer, you travel often. And chances are you’ve occasionally had flights delayed or cancelled because of bad weather or air traffic problems. In situations like that, we do what any responsible airline would do for their customers: we work hard to rebook you on our first available flight out so you can get to your destination as quickly as possible.
But we want to offer you protection that goes beyond what airlines normally do when the unforeseen occurs.
Introducing On My Way™, an innovative new travel assistance service for flights within North America. For the price of a cab ride to the airport, you can benefit from:
Access to specialized agents who are available around the clock to address your needs
Priority rebooking on the first flight out (with Air Canada or another airline)
The option of a complimentary rental car, train ticket or bus ticket
Food vouchers and a hotel room if needed
What this means for you: a faster response time, fewer line-ups and more options. So you can feel in control even when events occur that are beyond your control.
I encourage you to find out more about this unique new service so your future travels with us will be all the more pleasant and stress-free.
When you book your next flight on aircanada.com, choose On My Way.
Kind regards,
Sue Welscheid
Vice President, Customer Service |
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You told me to look much farther. You told me to walk much more. You told me that music matters.
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