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UPDATE ON MY REFUND FROM HOLLYWOODDJ.com
Yesterday Sept 25, 2005, I called hollywooddj.com and spoke with bobby (returns dept). I returned two light because I just didn't like them. He received my packages two weeks ago, but didn't bother to contact me. The two lights that I send back to this company because I didn't like them. He states that the box he received was badly damaged and that he has to charge me 15% restocking charge, because now he cannot sell it as new, he also stated that I didn't double boxed the items, when I know for a fact that I did. I called ups and put in a claim for the damaged box, Then I called bobby to tell him that UPS is comming to inspect the box. He started to stutter and seemed lost. I hung up.
I had a very strong feeling that he would come up with some excuses or stories not to give me my refund. Hollywooddj.com, electro mart, inc are all owned by the same owners. They are from IRAN. The head owner is Siavash Shamoeil. His home number is 310-477-1840. A lady answers the phone and when I ask to speak with siavash, she tells me that I have the wrong number and then she gives me the number to hollywooddj and tells me to call there.
I plan on calling all time of the day and night until I speak with him and get my refund.
I also returned 5 defective lights, Bobby, said that he still have to look them over before he can give me any information on refund. It's been over a week since they got these lights.
I NEED HELP from all of you! I did file a compliant with the BBB. I also filed a complaint with CALL FOR HELP organization. I am looking over to file a compliant with FTC. HEY!!! It would be good if you guys help me with this. Call the above number and ask to speak with Siavash shamoeil ask her or/him about my refund. I would really appreciate this. I will return the favor.
Thanks
Ray Patel
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