yeah.. i am really starting to worry because i also have 2 records coming in from Juno.co.uk and i don't want those to get stuck too grrr... anyone else having issues with juno due to this foul up?

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Darkevil / Philippe Lam
U N I T E D P R O D U C T I O N S
SUSHICREW / BOODANG / UNDERGROUND

Shipping to Australia is bullshit - thats why I never buy from them. If they could match chemical/juno I would definately shop with them.

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Well, i have just got off the phone with Andreas from dancegrooves, he and Emiel are both trying to resolve these issues and are right now trying to get FB Express either release the packages at no charge to the customer or send them back to them to resend it a different way. The problem lies with FB Express wanting their $20 Terminal Fees.. and that is one of the main reasons why they won't let the package go out to the receivers is because they want their money. FB Express is the Canadian partner with Rapid Air, however Andreas is trying to get Rapid Air to change partners to avoid these extra charges for the future.. good luck Dancegrooves, i hope you guys fix these problems cause Slav and I are going on 3 years strong for buying records from there, We both don't want to stop.

Phil

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Darkevil / Philippe Lam
U N I T E D P R O D U C T I O N S
SUSHICREW / BOODANG / UNDERGROUND

quote:

Originally posted by precision Today we heard that this a WORLD problem, shipping to Canada! Not only "only-djs" or dancegrooves has these problems, from this week on, also Chemical, Juno and all the others has the same problems with delivery in Canada! The customs in Canada hold back the packages WITHOUT any reason!

The problem isn't them holding it for a certain time, it's the fact that we have to go out of our way to go to the Airport to fill out paper work to get them when the records should either come to our homes or the nearest post office. Also as far as I know chemical isn't having any problems... I've had 2 orders delivered to my home in the last 2 weeks.

quote:

Originally posted by precision well... We @ only-djs had no problems this week as far as i know... See ya Pascal Only-djs.com

Well I still don't have one of my orders from LAST MONTH, so yeah there still is problems!

Last edited by Walter Mindz on Feb-16-2004 at 01:21

i have 2 from dancegrooves still... and a third on the way... my Juno's shipment still hasn't arrived yet...

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Darkevil / Philippe Lam
U N I T E D P R O D U C T I O N S
SUSHICREW / BOODANG / UNDERGROUND

Hello all...

All trouble is over now... Today we got a confirmation that all packages will ARRIVE without ANY EXTRA PAYMENCE at the Customs... Rapid Air will take care of those costs, and deliver the package with EXTRA SERVICE by SIGNING AT THE DOOR... We are really happy that the Rapid Air/SkyNet boss called us from his Holiday address with this message.

I hope to see you all back soon at www.only-djs.com

Yours sincerly,
Pascal
Only-Djs.Com

Sorry for all the inconvience!

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TRANCE FOR EVER!

so does that mean that they will release my packages to me?... lol.. i have been waiting soo long for those tracks hehe..i need to make a new mix CD

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Darkevil / Philippe Lam
U N I T E D P R O D U C T I O N S
SUSHICREW / BOODANG / UNDERGROUND

Here's a positive random note...

My friends and I ordered 6 records off dancegrooves last thursday 2/5. They were in Los Angeles California the next tuesday, and we had them in our hands in San Diego, CA on 2/12.

expensive, but we had no problems

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Myon & Shane 54, A&B, Armin, Thomas Datt, My Vinyl collection ^___^V

quote:

Originally posted by Darkevil so does that mean that they will release my packages to me?... lol.. i have been waiting soo long for those tracks hehe..i need to make a new mix CD

Yeah same here, my records have been stuck on the Airplane since Feb. 6, and I have gig comming up too. This better show up at my house.

quote:

Originally posted by precision Hello all... All trouble is over now... Today we got a confirmation that all packages will ARRIVE without ANY EXTRA PAYMENCE at the Customs... Rapid Air will take care of those costs, and deliver the package with EXTRA SERVICE by SIGNING AT THE DOOR... We are really happy that the Rapid Air/SkyNet boss called us from his Holiday address with this message. I hope to see you all back soon at www.only-djs.com Yours sincerly, Pascal Only-Djs.Com Sorry for all the inconvience!

Ok thanks for the heads up and it's cool that the packages will arrive ok but is that option for shipping fixed within Canada's Customs area? I had to go all the way to the airport and a warehouse and take documentation to customs then BACK to the warehouse to get them to release my records (and fork over another $20 fee). If this is just a one time occurance it's ok but if it's not what happens? Will the orders be sent directly to our doors/to my house like the other orders were? Also the shipping price has doubled! It's causing me to no longer buy from you guys, onlydjs, and the sad thing is I have ordered 11 orders from you since last year! Plz get things back the way they were...I won't mind paying an extra smaller fee with PBB logistics like I did before as long as the shipping price goes back to what it was before and the mail comes to my house...
Thanks for trying your best...

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Und ich tanz einfach weiter...

As I told before, the package will delivered straight to your homy without paying EXTRA for the customs shit, Rapid Air will take care of those extra costs in Canadian district...

For orders which are shipped between 01-02-2004 and 12-02-2004, which didnot arrive yet, please contact me ([email protected]) or [email protected]...

Yours sincerly,
Pascal
Only-djs.com

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TRANCE FOR EVER!