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TranceAddict Forums > Local Scene Info / Discussion / EDM Event Listings > Canada > Canada - Toronto & Southern Ont. > Worst Customer Service
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Tordan
Anti BS Alliance



Registered: Jun 2002
Location: Toronto, Canada

quote:
Originally posted by DancingQueen169
My vote would have to go to Bell Sympatico........WORST CUSTOMER SERVICE EVER!!

For those who think sympatico is ok.......wait till you have to return the modem........they will try to screw you...I had to fight with them for over 2 months because they said I didn't return my modem, when I did.......I also know a few other ppl @ work that went through the same thing.

F****N Bell!!


Damn... there's something wrong with my modem and looks like it'll need to be replaced. I hope I don't have to go through the same thing you did. Guess I should just give them hell from the get-go.


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Old Post May-19-2004 06:28  Sri Lanka
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disko-kandi
Supreme tranceaddict



Registered: Nov 2002
Location: Bavaria

CIBC Student Loan people


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Old Post May-19-2004 10:47  Germany
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jon jon
viva la clubland



Registered: Jan 2001
Location: Footwork

quote:
Originally posted by torontotrance
I'm a master of complaining


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Old Post May-19-2004 12:16  Canada
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jon jon
viva la clubland



Registered: Jan 2001
Location: Footwork

quote:
Originally posted by disko-kandi
CIBC Student Loan people


haha So true

P.S Canadian Fucking Tire


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Old Post May-19-2004 12:17  Canada
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StereoPrincess
sassy one-piece



Registered: May 2001
Location: SPFRI

oh, yeah, i remember a radio shack store where the sales guys was an asshole. laughed at my question because it was a simple one and then told me he can't help me. what a jerk. so it wasn't even anything about warranties or anything like that, it was about buying something in the store. i turned around and never going to buy anything at radioshack, they are way overpriced anyway.

Old Post May-19-2004 14:13  Poland
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starsearcher
DigitalPunk on Flight643



Registered: Jan 2003
Location: Toronto

Never buy extender warranties from Future Shop...it's a waste of money and it's basically how they make money...they are instucted to sell warranty and even get special bonuses if they do...warranty IS Futureshop's money maker....




quote:
I agree, i read most of the posts on this thread it seems like people like it their way or the highway, if a company says its against their terms policy and conditions, there is nothing they can do about it, you all need to read everything carefully before purchasing warrantys etc.

In rgds to customer serive, most people who are posting here have no idea, since i work in customer service, you are expected to meet high targets..

By the way its their job to ask and probe you? they arent some mind readers!!!!!

so give them a break and let them do their job

I have had my share of bad customer service, a sales rep on the phone and a retail store are totally diffrent people and expectations btw!!

Most terrible ones are the ones at retail stores, i have to wait like a hour before i can ask questions sometimes.



Customer is always right!!!


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Old Post May-19-2004 16:53  Israel
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dEsidEL
Fu Man Choonz



Registered: Aug 2000
Location: Below the Belt
KarateKid

quote:
Originally posted by disko-kandi
CIBC Student Loan people




+1

actually they're called the NSLC now .. National Student Loans Centre.. or National Sunavabitch Lameass ****s..


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Old Post May-19-2004 17:09  Micronesia-Federal State of
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Pett
Supreme tranceaddict



Registered: Sep 2003
Location: Toronto, Canada

Bell is horrible..

Old Post May-19-2004 17:16 
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disko-kandi
Supreme tranceaddict



Registered: Nov 2002
Location: Bavaria

quote:
Originally posted by dEsidEL


+1

actually they're called the NSLC now .. National Student Loans Centre.. or National Sunavabitch Lameass ****s..



HAHAHAHA!! i'll have to remember that one!

..ah...this reminds me i gotta make that call. bastards just took my tax return (money i was counting on) and paid off my outstanding interest - NOT EVEN the principle!! F****!!! screwed now!

Canadian Gov't is another one!


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Old Post May-19-2004 18:05  Germany
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mot10n
go home, get down



Registered: Jul 2002
Location: KW

quote:
Originally posted by starsearcher
Never buy extender warranties from Future Shop...it's a waste of money and it's basically how they make money...they are instucted to sell warranty and even get special bonuses if they do...warranty IS Futureshop's money maker....



of course, but on something worth $700, it makes sense to pay an extra $80 for 3 years coverage. keep in mind that if something messed up after sony's first year, i would be totally screwed for repair. you know how much the sony store charges for parts and labour? it's insane. for some things, an extended warranty does make sense.

i'm not mad about that, i'm mad about the fact that i had to bitch and complain for them to cover what they should be covering in the first place.

quote:
Originally posted by starsearcher
Customer is always right!!!


i wish they thought the same way, but it's all about the benjamins to them.


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Old Post May-19-2004 18:13  Canada
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Crazy Serb
.tw1sted.motheŽ.fuŠker.



Registered: Jun 2001
Location: Sin City

quote:
Originally posted by mot10n
of course, but on something worth $700, it makes sense to pay an extra $80 for 3 years coverage. keep in mind that if something messed up after sony's first year, i would be totally screwed for repair. you know how much the sony store charges for parts and labour? it's insane. for some things, an extended warranty does make sense.


sure it does...

the first time I took the extended warranty was years ago when I bought my first computer, paid like $300+ for that, and the only thing that went wrong in the 3 years the warranty covered me was a little $2 fan gave up and a $40 power supply died. For both of those I had to wait for like a week for the mo'fuckaz to fix it. Moral of the story --> should've kept the money.

the second time I took extended warranty was for my cd burner that cost like $250 (paid like $60 for 2 years or something)... and the good thing is, it died on me maybe a month before the warranty was out, so I went in to replace it with "the similarly priced model" by the standards at the time, and all I got was a $40 cheap-ass cd burner instead. Moral of the story --> should've kept the money.

the third time I took extended warranty... well, guess what. there will be no third time!


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Keep it real, and stay single, always mingle...

Old Post May-19-2004 18:42 
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starsearcher
DigitalPunk on Flight643



Registered: Jan 2003
Location: Toronto

Yeah I just say now even before they pull that magic booklet of cupons of theirs Just say no thanks i'm gonna take it as it is...lol


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Old Post May-19-2004 18:54  Israel
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TranceAddict Forums > Local Scene Info / Discussion / EDM Event Listings > Canada > Canada - Toronto & Southern Ont. > Worst Customer Service
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