the worst are waitresses who treat you like shit and then still expect a tip.

I am one of the rare people who tip very well for good service but make up for it by leaving nothing for horrible service.

Thats originally how tipping was meant to be practiced.

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quote:

Originally posted by jester Everything in this country is illegal.

"Socialism is a philosophy of failure, the creed of ignorance, and the gospel of envy, its inherent virtue is the equal sharing of misery…" Winston Churchill

‎"If you have ten thousand regulations you destroy all respect for the law" - Winston Churchill

quote:

Originally posted by Jayx1 the worst are waitresses who treat you like shit and then still expect a tip.

Good point.

For every complaint that a waiter/waitress has about a difficult customer, there are probably 10 customers with a complaint about a lousy waiter/waitress - and 9 out of those 10 will probably leave a 15% tip anyway.

Success in any service industry depends on your ability to keep your cool and be friendly even if the customer is rude. I've seen people get fired for failing to do that.

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My party schedule:
2009-02-21 - DJ Attention @ I'm So Popular
2009-06-18 - DJ Annoying @ People Need To Know Where I'll Be
2012-11-32 - DJ Insufferable ɸ Or At Least the Stalkers I Complain About
2048-06-66 - Spastic & Whocares ¶ Although I'm Actually Flattered
9999-45-81 - Tweaker Gimp ☼ I Probably Won't Even Go To This But I Have To Make Sure I Fill Up All The Available Space Here

quote:

Originally posted by DigiNut Good point. For every complaint that a waiter/waitress has about a difficult customer, there are probably 10 customers with a complaint about a lousy waiter/waitress - and 9 out of those 10 will probably leave a 15% tip anyway. Success in any service industry depends on your ability to keep your cool and be friendly even if the customer is rude. I've seen people get fired for failing to do that.

Out of the 10 complaning customers, how many of their complaints are actually justified...Customers love to be difficult even when they are in the wrong.

i know i am shit at customer service because i can't pretend to be nice if someone is an asshole. which is why, thankfully, i have moved on. but i have the utmost respect for people that can do it, and do it well, because it's really hard work dealing with idiots all day.

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no my first name ain't baby. it's janet. miss jackson if you're nasty.

quote:

Originally posted by ninjahola Out of the 10 complaning customers, how many of their complaints are actually justified...Customers love to be difficult even when they are in the wrong.

All of them.

The customer is always right.

If you haven't internalized that yet, you should not be in (or anywhere near) the service industry or the customer service business.

___________________
My party schedule:
2009-02-21 - DJ Attention @ I'm So Popular
2009-06-18 - DJ Annoying @ People Need To Know Where I'll Be
2012-11-32 - DJ Insufferable ɸ Or At Least the Stalkers I Complain About
2048-06-66 - Spastic & Whocares ¶ Although I'm Actually Flattered
9999-45-81 - Tweaker Gimp ☼ I Probably Won't Even Go To This But I Have To Make Sure I Fill Up All The Available Space Here

quote:

Originally posted by DigiNut The customer is always right.

Except when they try to return opened DVDs.

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You told me to look much farther. You told me to walk much more. You told me that music matters.

quote:

Originally posted by Irishaddict Except when they try to return opened DVDs.

hey any chance of scamming me some aeroplan points? LOL

___________________

quote:

Originally posted by jester Everything in this country is illegal.

"Socialism is a philosophy of failure, the creed of ignorance, and the gospel of envy, its inherent virtue is the equal sharing of misery…" Winston Churchill

‎"If you have ten thousand regulations you destroy all respect for the law" - Winston Churchill

quote:

Originally posted by DigiNut All of them. The customer is always right. If you haven't internalized that yet, you should not be in (or anywhere near) the service industry or the customer service business.

WOW...Robot.

quote:

Originally posted by Jayx1 hey any chance of scamming me some aeroplan points? LOL

haha

Yeah that is actually more than possible.


...but of course I would never do such a thing the model employee that I am.

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You told me to look much farther. You told me to walk much more. You told me that music matters.

quote:

Originally posted by Irishaddict haha Yeah that is actually more than possible. ...but of course I would never do such a thing the model employee that I am.

we gotta talk lol

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quote:

Originally posted by jester Everything in this country is illegal.

"Socialism is a philosophy of failure, the creed of ignorance, and the gospel of envy, its inherent virtue is the equal sharing of misery…" Winston Churchill

‎"If you have ten thousand regulations you destroy all respect for the law" - Winston Churchill

quote:

Originally posted by EvilTree Anyone seen the comedy Waiting? Hilarious.

oh i wanted to see that so bad...
it was only in select theatres tho, so I couldnt find any close enough to me.

Dane Cook's in that movie... that guy rocks. (www.danecook.com)

is it out on DVD yet??

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-M2J

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