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"In a world of illusion you only see what you feel"
Jan-12-2006 18:56
Tygon
Tech-YES
Registered: Feb 2002
Location: K-Dub, Canada
quote:
Originally posted by Abercrombie
Interesting...
You can't compare these two companies without showing the overall number of units sold.. or the number of customers they each have. Any info with regards to that?
Jan-12-2006 19:50
Abercrombie
myspace.com/ashesband
Registered: Sep 2005
Location: Aurora Borealis
Hmm... good question...
HP and Dell have both been nearly equally on top for years.
Dell is on top for commercial PCs, but HP is on top in consumer PCs.
The BBB is a consumer protection organization. So this involves primarily consumer product.
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Short time TA, Long time Guver, Good time giver.
Jan-12-2006 20:13
MarkT
Automatic Static
Registered: Sep 2003
Location: Toronto
exactly...# of units sold is a big factor.
To WHOM they sell is also a big factor...you've got to look at target markets, type of client, etc. e.g. if HP targets IT pros and Dell targets total n00bs, you're going to have a very different client (and complaint) profile.
Dell is marketed at n00bs too...so they could potentially have more unreasonable complaints becuase they don't have a clue.
But sure, for all I know Dell's service could suck ass...that graph doesn't prove it though. It's a good example of poor statistical analysis by giving #s without any qualification whatsoever.
Jan-12-2006 20:28
Abercrombie
myspace.com/ashesband
Registered: Sep 2005
Location: Aurora Borealis
True. BBB can't give stats for anything else but their own.
Each company, HP and Dell, have divisions that cover the different IT markets. They both have consumer divisions and BBB is for consumers, so it makes sense this is for consumer product, no commercial product.
___________________
Short time TA, Long time Guver, Good time giver.
Jan-12-2006 20:35
CKYTEP
ObsceneDirtyFilthyImmoral
Registered: Mar 2001
Location: Nashville TN, USA orig. Moscow, Russia
quote:
Originally posted by Swamper
DELLs are ok.
I won't be parting with my AMD beast any time soon though
Hey man... I can hook you up on some deals for servers.. I werk for Dell
Speaking of which.. Dell just aquired alienware which my best guess is to enter the AMD market so it may not be too far before you see some Dell's with amd processors
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Apr-06-2006 02:29
VERTiG0
cunning linguist.
Registered: Dec 2003
Location: no longer Cambridge, Ontario, Canada
quote:
Originally posted by CKYTEP
Hey man... I can hook you up on some deals for servers.. I werk for Dell
Speaking of which.. Dell just aquired alienware which my best guess is to enter the AMD market so it may not be too far before you see some Dell's with amd processors
Wanna hook up a loaded-to-the-tits Inspiron 9400?
Apr-06-2006 02:38
CKYTEP
ObsceneDirtyFilthyImmoral
Registered: Mar 2001
Location: Nashville TN, USA orig. Moscow, Russia
quote:
Originally posted by VERTiG0
Wanna hook up a loaded-to-the-tits Inspiron 9400?
I can prolly work up a nice discount
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Apr-06-2006 02:46
CKYTEP
ObsceneDirtyFilthyImmoral
Registered: Mar 2001
Location: Nashville TN, USA orig. Moscow, Russia
you guys are all in Canado tho and i'm in the states.. I can't sell to canada
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Apr-06-2006 02:47
Abercrombie
myspace.com/ashesband
Registered: Sep 2005
Location: Aurora Borealis
I work for HP... I guess you'll have to buy from me, LOL!
/j.k. not in sales, just a project manager.
___________________
Short time TA, Long time Guver, Good time giver.
Apr-06-2006 03:51
Durafei
the crazy russian
Registered: Oct 2000
Location: San Francisco, California
Just a few weeks ago bought a Dell system with a 20" monitor. Happy so far. My only disappointment so far was that they preinstalled a bunch of useless software that I spent about an hour uninstalling.
BTW: At work I have HP desktop and two 24" Dell monitors Pretty sweet setup !