I think you should bombard Belo with emails of complaints, cause' that will really get their attention to change things quickly......I have never had an issue there [YET], cause' I don't go out unless I'm dancing, but I can see that totally happening and I think the only way something will actually be done about it is if more then a handful of people send complaints. Then, the management will know that this is reoccurance and not just a one off incident and also get on the staff's asses to shape up or ship out....