Ever since I got the Torch. People say when they call me, they get a message of "connecting your call now" and there music in the background until I pick up

quote:

Originally posted by jester Ever since I got the Torch. People say when they call me, they get a message of "connecting your call now" and there music in the background until I pick up

I thought that's only with rogers customers...my sis has the same thing ever since she got an unlocked BB Curve and started using it on Rogers...."enjoy this ringback tone as we connect your call"

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^^^
you can just call them and have that removed. It randomly started happening to me and I freaked on them, its so unprofessional.

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quote:

Originally posted by LightsOut ^^^ you can just call them and have that removed. It randomly started happening to me and I freaked on them, its so unprofessional.

ugh..that means sitting on hold and dealing with rogers retards that don't know about their own products...

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I logged onto MyRogers and turned off ringback.

It seems like a nice feature, but I don't see the use for it (barely anyone calls me)

Last edited by jester on Oct-11-2010 at 00:46

quote:

Originally posted by jester Guess I better call Rogers I should ask them to not charge me for next month. Lets see how that goes.

nono...just say "i'm cancelling"
"hold on sir i have to pass you over to customer retention"
"imma cancel biatch"
"how bout we give you 20% off for the next 12 months?"
"nah not gonna change shit"
"how about 30%?"
"now you're talking"

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I hope Air Canada updates their app. Its a sucks that, I cant install it

quote:

Originally posted by LKD nono...just say "i'm cancelling" "hold on sir i have to pass you over to customer retention" "imma cancel biatch" "how bout we give you 20% off for the next 12 months?" "nah not gonna change shit" "how about 30%?" "now you're talking"

I was on phone with them on Saturday for 3hours... after a bunch of complaining about semi-fraudulent US data/roaming charges, and the whole 3G fiasco we had in Southern Ontario this month with 3G dropping and calls not connecting, I managed to get $300 in credits!!!

Retentions was closed, so I'm going to call on Tuesday and be like..."see those credits...how about you send me a torch and we call it even"

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quote:

Originally posted by Mach X I was on phone with them on Saturday for 3hours... after a bunch of complaining about semi-fraudulent US data/roaming charges, and the whole 3G fiasco we had in Southern Ontario this month with 3G dropping and calls not connecting, I managed to get $300 in credits!!! Retentions was closed, so I'm going to call on Tuesday and be like..."see those credits...how about you send me a torch and we call it even"

LOL, now that would be a sweet deal and you would need to share if they ever did that

It is annoying though that I have been having problems with Rogers lately with my bb not connecting connecting calls, as well as a few dropped. In the last 9 years I have been using a bb for I have never had this problem. It can be quite annoying.

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quote:

Originally posted by magikb LOL, now that would be a sweet deal and you would need to share if they ever did that It is annoying though that I have been having problems with Rogers lately with my bb not connecting connecting calls, as well as a few dropped. In the last 9 years I have been using a bb for I have never had this problem. It can be quite annoying.

Is your 3G dropping? It did for me, hence the complaints...

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“Where’s your will to be weird?”

quote:

Originally posted by Mach X Is your 3G dropping? It did for me, hence the complaints...

I have more issues with calls connecting than anything else actually.

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