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Originally posted by Tordan Damn... there's something wrong with my modem and looks like it'll need to be replaced. I hope I don't have to go through the same thing you did. Guess I should just give them hell from the get-go.

Just make sure that you get a tracking # if you have to send it anywhere. If the store gives you a reciept of some kind make sure that you date it and keep it for at least 6 months.....I was contacted 5 months after I returned saying I hadn't....they aren't the quickest bunch @ Bell

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Originally posted by starsearcher Never buy extender warranties from Future Shop...it's a waste of money and it's basically how they make money...they are instucted to sell warranty and even get special bonuses if they do...warranty IS Futureshop's money maker.... Customer is always right!!!

well not always, and i dont work for futureshop, cant say about their policys.

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Originally posted by starsearcher Customer is always right!!! quote: Originally posted by maxtuh well not always

You've got it, maxtuh. Any decent amount of time spent working as a CSR will teach you that.

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i've dealt with some pretty dumb people, being a CSR at Staples.. but I am glad to say we (our store at least) conduct ourselves better than futureshop

back to school is only 3 months away.. oh god.. the insanity..

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Originally posted by mot10n i've dealt with some pretty dumb people, being a CSR at Staples.. but I am glad to say we (our store at least) conduct ourselves better than futureshop back to school is only 3 months away.. oh god.. the insanity..

Haha... I didn't know that you, too, work there, Ken. I swear it seems like the town's dumbest citizens decide to shop on the days that I happen to be working. Gah...

It's funny, 'cause we've got a Future Shop a few doors down from us and we always say the same things about us 'n' them.

Back to school is fun... So glad that I won't have to deal with that again this year!

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gotta love the Staples clientelle, eh Pris?

I always get a lot of people that completely REAK of alcohol.. and there's no way that they could've walked here.. so I always say weird things to see what kind of a reaction I can get from them damn drunks shopping for ink cartridges :

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Originally posted by mot10n gotta love the Staples clientelle... I always get a lot of people that completely REAK of alcohol.. and there's no way that they could've walked here.. so I always say weird things to see what kind of a reaction I can get from them damn drunks shopping for ink cartridges

Heh, we don't get as many drunkards as we do potheads. Mind you, drunkards and potheads aside, sometimes it's just the plain stupid ones that take the cake. If I don't start work with a headache, they've no problem in making sure that I end work with one.

By the way, do really old wealthy men hit on you, too?
*shudders*

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Originally posted by AmbiguousBliss By the way, do really old wealthy men hit on you, too? *shudders*

hahaha not me, but my collegue, yes. dirty old men always complementing her and stuff, being overly friendly, lol. mind you, she uses that to her advantage and drives home the ESP sales

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Originally posted by mot10n hahaha not me, but my collegue, yes. dirty old men always complementing her and stuff, being overly friendly, lol. mind you, she uses that to her advantage and drives home the ESP sales

Oh, nooo... ESP, FPP, POD, MOD - Blah! It's all BS to me!

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Actually, Id have to say that 341 pizza takes the cake. F*ckin tools that are all 16 years old that have NO respect for ANYBODY whatsoever.....

the worst part, the Supervisors are even WORSE!!!!

PURE F*CKING TOOLS! A BUNCH OF BAFFOONS!

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If assholes could fly, this place would be a fucking airport
Proud Founder of the "Fuck you, you're annoying, i don't like you, bitch" Alliance.
~Official Member of the Dirty Clown Alliance~

I have to say all customer service is shit. Anywhere I go I am treated like I am a moron, or just badly in general.

But I work in customer service, so I know what it is like to deal with the bullshit half the customers come up with.

Although I hate to admit this, I work in a gas station. I get customers freaking on me about the gas prices all the time. WHAT THE FUCK DO I HAVE TO DO WITH IT?!?!?!? It's not like I decided to change it to 94.9! Fucking morons! I know it sucks that it's that high, I have to pay it too, but do you really have to reem me out because of it?

Or I will get the assholes, that no matter how hard you try to please them, they get angry, or will be completely rude. I am not a robot, and I hate having things demanded from me. What ever happened to please and thank you?

Sometimes I feel like telling people to take their business elsewhere because I just don't want to put up with them. It's stressful to deal with someone really negative or cranky, and you are expected to be all cheery back to them.

I am much more willing to try harder to serve people when they treat me with respect and dignity. If you are going to be a fucking prick, than you can deal with it right back.

For god sakes, half the people in customer service are getting $7.15 anyways! Like that's going to encourage them to try harder!

So, in conclusion, I think it all boils down to the customers, and the managers! If businesses offered their employees more opportunity to move up, or earn more an hour, they would try harder. And if customers would just remember to be polite and courteous to their servers, they will be served better.

Edit: Oh and I suggest not pissing off the people who are making your food...

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Originally posted by Theresa I have to say all customer service is shit. Anywhere I go I am treated like I am a moron, or just badly in general.

Where do you shop? It looks like for something like that to actually be true, you just might be doing something to merit the kind of service (or lack thereof) you're getting.

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