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I missed this thread...
I also used to manage a dep't at a large retailer, and yes employees should never accuse anyone of shoplifting until they are out of the store. What was said previouosly about lawsuits is entirely true.
Your action depends on what kind of store it is. If it's a large chain, you have leverage, if it's a mom&pop grocery store, then at least you and everyone here learned something.
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Short time TA, Long time Guver, Good time giver.
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