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| quote: | Originally posted by Elec
As much of a pain in the ass as it is to tip, I'll take it over the employer paying a higher wage to the employee and the service being likely more expensive as a result. Tips give employees an incentive to work well. For example, waiters try to present themselves nicely by smiling and acting friendly, etc. It results in a more pleasurable experience. In Lithuania, for example, where tipping at restaurants does not seem to be a common practice, I typically get the menu thrown on the table and hardly a word or a smile from the waitress. What does it matter to her? She'll get paid the same anyways.
Some services, however, really should not be expecting tips. Valet parking is one. What am I tipping the guy for? To not crash my car? How hard is it to park a car? Unless I want him to park it in some special spot I don't see why a tip should be expected.
Oh and don't get me started on automatically included gratuity at some restaurants... |
Businesses, like you described in your post, would fail terribly in Australia. We pay our delivery/bar/wait staff a decent enough minimum wage, and people here rarely tip. That said, I have rarely been to a restaurant and had 'the menu thrown on the table and hardly a word or a smile.'
As a member of the staff, you're expected to conduct yourself as such. If you don't? You get your arse kicked, and/or fired. PLENTY of other people to replace someone with a surly/shitty attitude, and since the restaurant game is SO competitive here, the managers won't stand for that kind of bullshit - It fucks their reputation.
I don't care what your job is, or what you get paid - You either do it professionally, or fuck off and find a different job. Good luck getting a reference.
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