quote:

Originally posted by E2EK1EL UPDATE: Got my account balance today and the totally of Data Charger was about $230+ Since my account has 3 complaint notes and etc, regarding this mislead info ... they have credited me back right away without any questions. Thank GOD! But wow, I didn't even do much and the total amount was 4.6MB JESUS ROGER'S IS RAPING EVERYONE.

Crap haha.

I just check my current balance and it says$217.37...

They still haven't sent me my statement, so i'm going to wait and see if thats my actual balance before I give them a call! Damn Rogers screwing up my billing!

quote:

Originally posted by exstasie haha, I always have the feeling too, but I imagine that you've the RFD thread on Rogers Retention and what some people are able to get!

nah i haven't, i keep reading the fido retention thread though. someday i'll man up and call in.

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quote:

Originally posted by smuncky nah i haven't, i keep reading the fido retention thread though. someday i'll man up and call in.

Just have a few drinks beforehand. You'll make the person on the end of the line your best friend within minutes.

quote:

Originally posted by exstasie Crap haha. I just check my current balance and it says$217.37... They still haven't sent me my statement, so i'm going to wait and see if thats my actual balance before I give them a call! Damn Rogers screwing up my billing!

Sometimes I love Rogers

Got my statement this morning and apparently all the charges were due to daytime minutes that they incorrectly charged me.

They had me charged for 509 daytime minutes at $0.35/min. WTF is that.

Anyway, i called them, they sorted everything out, and got my bill down to $14.97....my normal monthly bill should've been $57.57 so someone I managed to save $42.6 worth

Woohoo

quote:

Originally posted by exstasie and got my bill down to $14.97....my normal monthly bill should've been $57.57 so someone I managed to save $42.6 worth Woohoo

LOL!!! Hahaha. God, as a business they are just SOOOOOOO on top of their shit

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quote:

Originally posted by Jem_hadar LOL!!! Hahaha. God, as a business they are just SOOOOOOO on top of their shit

At first they were only going to credit 100 minutes because of a mistake they made, so 409 minutes was still being charged to me.

They then realized that the 409 minutes included weekend minutes ( ) and said they'd be right back.

Next thing they say is they have credited the account for $204 dollars...

Gotta love them!

NEW ROGERS WARNING!!!!

SOOooo... they've done it once again. I get my bill today and look it over. I generally always check my bill, but I did not for July, if I did I would have noticed what was on my bill this month. I see I've got 12$ worth of text messaging charges... to the USA!

So I check last months bill, July, and see the same thing. I check June. Nothing.

So I call and in July they have decided to charge for all US text messages sent (because it is now considered international) WTF

I looked over my bills, no notes that this was happening at all, and the customer service person looked over my bill and agreed that they did not let customers know! The solution: Buy a International Text message package @ 5$ for 25 messages; 7$ for 50.

I'm livid.

In the end, he sorted things out for me, but seriously... absolutly ridiculous. Now I have to monitor my US (North American) text messages and make sure I don't go over 10$ a month in US messages... I understand International but come on....

Check your phone bills....Rogers is up to no good again...

Ok. Done.

/rant

So no a question: how is reception, coverage, etc. for other phone companies?

Man. That sucks. Solo isnt charging me for my US text messages sent.

Feel ur upset-ness Knox.

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TECHNO IS THE BEST NOISE ON EARTH.
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quote:

Originally posted by Knox NEW ROGERS WARNING!!!! SOOooo... they've done it once again. I get my bill today and look it over. I generally always check my bill, but I did not for July, if I did I would have noticed what was on my bill this month. I see I've got 12$ worth of text messaging charges... to the USA! So I check last months bill, July, and see the same thing. I check June. Nothing. So I call and in July they have decided to charge for all US text messages sent (because it is now considered international) WTF I looked over my bills, no notes that this was happening at all, and the customer service person looked over my bill and agreed that they did not let customers know! The solution: Buy a International Text message package @ 5$ for 25 messages; 7$ for 50. I'm livid. In the end, he sorted things out for me, but seriously... absolutly ridiculous. Now I have to monitor my US (North American) text messages and make sure I don't go over 10$ a month in US messages... I understand International but come on.... Check your phone bills....Rogers is up to no good again... Ok. Done. /rant So no a question: how is reception, coverage, etc. for other phone companies?

They posted stuff about it, but they didn't really publicize it anywhere about the International Text fees, only on the internet.

I think I mentioned it in a goodbye thread to Barb and for people to be careful lol...but I guess I should've warned better. Sorry Knox for not providing the info more clearly

I think the other companies are also charging for International Txts as well. Can't remember though.

I did just figure out how to connect to the internet on my Mac using my Blackberry as a Modem via Bluetooth! Now I have Internet anywhere in Canada!

Woohoo lol

Rogers just charged me $213 for "3G HTML browsing."

My N82 doesn't even fucking have North American 3G bands.

Hahahhahahaha.

quote:

Originally posted by VERTiG0 Rogers just charged me $213 for "3G HTML browsing." My N82 doesn't even fucking have North American 3G bands. Hahahhahahaha.

hahaha...that one's pretty good!