^^^ sure hope you used dhl ^^^

ahhh. shoot... should i have used DHL??...crap.. i guess i should have learned my lesson when using rapid air.. stupid stupid stupid grrr...

___________________
Darkevil / Philippe Lam
U N I T E D P R O D U C T I O N S
SUSHICREW / BOODANG / UNDERGROUND

quote:

Originally posted by Darkevil ahhh. shoot... should i have used DHL??...crap.. i guess i should have learned my lesson when using rapid air.. stupid stupid stupid grrr...

You used the right one... Rapid Air is now dealing with FED EX (woohoo!) in Canada. I had a package from only-djs delivered to me in 3 days... with no problems at all!!! The order (9 records) was sent out March 1st and was delivered by March 3rd!!! Very fast now.

As some of you know I work at DanceGrooves, if you didnt know, you do now
Besides that, I'm starting to be a keen TranceAddict fan, due to the fact this side offers extended info on the music we love most and in addition gives me the possibility to communicate with you!

Concerning DanceGrooves.com Shipping:

Canada situation is totally solved and all is clear again.
Indeed Rapid switched to FedEx in the US/Canada region on our request.

Prices have not changed for FedEx use, meaning DanceGrooves shipping for USA and Canada still is:

1-6 VINYLS E15.90
7-21 VINYLS E24.90

We wish to offer you our sincere apologies for the mess and frustration the former partner FB has created for both you and us.
All customers whose situation is not all clear yet, please report to my email and we will settle it asap.

I think you can ask darkevil what that usually means.

We are online for 5 years now, and always have been in top 3 of all online record stores. The only way we can prove to you there was and still is a reason for that is:

I invite you to return to Dancegrooves.com, so we can prove to you we still are striving to be the best online recordstore in service, shipping and choice of records. And if we need to try more or to be the best in anything else, let me know

best

Emiel
the one answering all your mails within few hours on working days

quote:

Originally posted by relic000

took the chance and ordered from u guys last week... im in australia any reports of problems for shipping to australia so far?? or who they use ?

ta

___________________
http://www.lanithium.com/

I knew it... im surrounded by assholes!

besides the former Canada problems, no problems anywhere else. for order inqueries, please sent the on the dancegrooves email

Hi everyone,

I know there were to many problems with the shipments from the Netherlands to the USA, Canada and Norway.
The main reason for this is the fact that we and our partners had to use the cheapest way of shipping.(your shipping rates are low)
We also didn't get the support from some offices we expected.
When you are a big company like Airborne Express , you also don't have all those problems at the customs, etc like we have.
I can tell you all a lot more about all this, but I don't think you want that.
We are now trying to find a better way of shipping without any delays, custom problems, etc.
I think we will use the other company between now and two weeks !
The momeny we start with one of them, I will let you know !
For now, please don't blame the online vinyl record shops in Holland for the problems.
Trust me, everything will be much better very soon !

Regards,
Rapid Air Couriers (netherlands) B.V.

Vincent Ziel

http://rapid.sonosol.nl/shipment/track.php?no=76142456

i still haven't gotten my vinyls. its taking way too long.

___________________

FREEWAY MUSIC PODCAST
Trance | Electro | Hard Dance | Breaks | Techno
www.facebook.com/freewayentertainment | www.twitter.com/freewaymusic

Our partner has used the mail for all the shipmenst in february and march.
That didn't work and now we are using Fedex again.
The transittimes are now for Canada and the USA 2-3 days.

I placed an order for 11 records recently on a Monday and I got them that Thursday. I chose Rapid Air and I was really impressed. I live in San Antonio, Texas and got my shipment really fast. I've had no problems to date.

___________________
"Ok Boys, Let's Pony Up And Get This Bitch Done." - Redneck Dave

Damn Rapid air courier sucks!
Try to fix your delivering in Finland too. Airbone
delivered records less than 48h. I placed an order
21.3. and it was shipped 23.3.
And since 24.3. they are keeping my records in Helsinki.

Why? http://rapid.sonosol.nl/shipment/track.php?no=76151475

So I played my gig on last weekend with no new records
and THAT SUCKS!

argh

Fix your delivery RAC or else Dancegrooves looses too many
Finnish customers. Damn good shop, but when delivery
sucks there is no need to go shopping there anymore.

fix fix fix!