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| quote: | Originally posted by Pettiscool
there never gonna just "Cut Off" customers thats the worst business ive ever heard of, empty threats for sure, people will just spit on them and switch to bell |
Think again, my buddy got cut off a while back for extreme excessive usage. This was the warning email he was sent (which he ignored):
| quote: |
From: Rogers Support < [email protected][/email] >
Reply-To: Rogers Support < [email][email protected] >
To: *removed*@rogers.com
Dear Steve Pike ,
An important message from Rogers Hi-Speed Internet
We would like to advise you that there has been excessive usage on your
Rogers Hi-Speed Internet account which is in violation of our end user
agreement with you. Under our agreement, you are required to use the
service in a way that does not create an unusually large burden on our
network.
Rogers has a responsibility to ensure that all of its customers
experience a high quality of service and performance when using Rogers
Hi-Speed Internet. Your usage consumes a disproportionate share of our
network's resources which has a negative impact on network performance.
In fact, you fall within the category of less than 1% of our residential
customers whose usage exceeds that of the average customer by well over
2000%.
Please be advised that it is important that your account's usage returns
to reasonable levels. Unfortunately, unless your usage pattern
significantly changes starting in the next two days, we will have no
choice but to suspend your Internet account for a period of seven days.
The following activities may be increasing your usage:
* Engaging in peer-to-peer file sharing;
* Running servers; or
* Installing shareware that compromises your computer's security.
In addition to addressing the above activities, here are some guidelines
that may assist you with managing your usage of our Internet service:
* Make all users of your account aware of the content of this e-mail and
consider the extent of their usage;
* Install virus protection software and regularly scan your PC(s) to
ensure that you have downloaded the most recent versions of such
software; and
* Familiarize yourself with all provisions of our agreement with you
(particularly prohibited uses of Rogers Hi-Speed Internet).
Thank you for your attention.
Rogers Hi-Speed Internet |
| quote: | Originally posted by maxtuh
not really affected by it, i have the corporate plan at home,for 5 Mbps extreme.
i only pay 35.95$ for the corp plan on 5mbps.
one of the advantages of working for a corporation lol |
I also have a similar corporate discount. What do you mean you're not affected by this? Are the corporate accounts exempt?
I'm allowed to expense $50 + tax for home Internet access, so I don't mind spending extra for more usage. If (when) I get my first warning, I'll be sure to discuss the options with Rogers.
Other options:
Bell Sympatico currently has no usage caps, although Rogers may have set precedent in the industry.
There are also many 3rd parties who rent DSLAMs from Bell and sell their own ADSL services (traffic is switched to their network via Bell's ATM cloud).
A few I can think of with unlimited usage (in no particular order):
THT (www.tht.net)
Look Communications (www.look.ca)
MyCybernet (www.mycybernet.net)
And there are many others...
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Damn I miss my full level 15 enable access, and those oh so sexy Junipers! 
