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i don't have as much experience as theresa, but i've worked at starbucks, and am currently working delivery for wings.
starbucks: we got paid (when you're first hired) $7 iirc, and you're guaranteed at least $1 in tips per hour you work. usually tips don't amount to much. you work 15 hours in a week (thats why i quit, fucking impossible to get hours under that management) i'd end up with like 22 bucks in tips at the end of the week or something like that. its all divided up at the end of every shift and proportioned between the employees and how long they worked. nice lil bonus, but nothing you count on or expect.
wings: i get paid $5/hour, and at the end of every night have to report at least $6.75/hour (i think) which is the minimum wage. not a problem though, i make a good amount more than that. the average order's probably about $15 total, and the average tip is usually $2. however, we do a lot of $5-6 orders and you usually get 1-2 bucks on those, and then sometimes you'll take out a $100 order and still just get $2. hell one time i took a $180 order and got fucking stiffed. but yeah, its a college town, if its under 20 bucks usually people will throw you a couple dollars.
the weird thing with delivery is that you gotta figure in gas. so i'll walk away from a good friday with $150 in tips alone, but i'll spend $30 of that on gas. people rarely take this into account, we got one college way on the other side of town that when gas is at its highest can cost like $.50 in gas just to drive there and back, and if you get stiffed you're essentially losing money.
as for how i tip, $1 for a drink at a bar etc, 15% minimum at restaurants, upwards of 25-30% if the service is really fucking good/i'm a regular and like the person etc. and yeah, never really use valet or any of those things and whatnot
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