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TranceAddict Forums > Local Scene Info / Discussion / EDM Event Listings > Canada > Canada - Toronto & Southern Ont. > Free Maxim Magazine Subscription (Seems legit, I signed up!)
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LKD
Omni-peasant



Registered: Aug 2001
Location: Its June 18th, 2005, I'm at the Skybar

quote:
Originally posted by Moral Hazard
Mine was also cancelled on the 16th, so I too have written to them.


seems like everyone's was canceled on the 16th.....so 12 days later they decide that they dont want to fulfill their campaign? lame..


i'm going to reply now too...if you say free without a disclaimer of quantity, you better supply to the demand with no excuses....this is a big no no


___________________
www.elkdee.com
Soundcloud sampler: www.soundcloud.com/elkdee

Old Post Aug-14-2009 00:12  United Arab Emirates
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LKD
Omni-peasant



Registered: Aug 2001
Location: Its June 18th, 2005, I'm at the Skybar

so all of you that recieved a replied def got it from maxim@emailcustomerservice...

this domain is registered as follows:
quote:

Registrant:
Palm Coast Data
11 Commerce Blvd.
Palm Coast, FL 32164
US

Domain Name: EMAILCUSTOMERSERVICE.COM



Administrative Contact, Technical Contact:
Palm Coast Data [email protected]
11 Commerce Blvd.
Palm Coast, FL 32164
US
386-447-2468

Record expires on 17-Aug-2010.
Record created on 11-Apr-2008.
Database last updated on 13-Aug-2009 20:23:59 EDT.



well....it wasn't a maxim.com link we all subscribed to......3rd party promotions from the look of it..


___________________
www.elkdee.com
Soundcloud sampler: www.soundcloud.com/elkdee

Old Post Aug-14-2009 00:27  United Arab Emirates
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VDub
Scoundrel



Registered: Feb 2008
Location: Toronto

I've been a subscriber for years and when I've called customer service in the past, I'm pretty sure I spoke to that cs company in Florida...


___________________
quote:
Originally posted by chinamon
chinamon is INCH MOAN.
LOL so fitting.

Old Post Aug-14-2009 01:36 
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LKD
Omni-peasant



Registered: Aug 2001
Location: Its June 18th, 2005, I'm at the Skybar

quote:
Originally posted by VDub
I've been a subscriber for years and when I've called customer service in the past, I'm pretty sure I spoke to that cs company in Florida...


dennis publishing, being so huge outsources their CS? why cant they just keep it internal? unless it's a daughter company...


___________________
www.elkdee.com
Soundcloud sampler: www.soundcloud.com/elkdee

Old Post Aug-14-2009 03:13  United Arab Emirates
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Moral Hazard
Oppressing the 99%



Registered: Mar 2005
Location: with the 1%

quote:

Mr. Robinson,

While I am not unsympathetic to your inventory problems I must contend that they are, in fact, your problem. I do not recall any proviso of "while inventory is available;" moreover, I'm more then a little confused how a product can be out of inventory for the free promotion but there can be inventory of the very same product available at a $15.00 price point. It seems to me that Maxim is engaging in the every unethical (and in many jurisdictions illegal) practice of "bait and switch" marketing, which is deplorable to say the very least. Please consider this email to be your opportunity to rectify this situation.

Best regards,


Moral Hazard

-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Thursday, August 13, 2009 11:26 PM
To: Hazard, Moral
Subject: Re: Identified Customer Other Inquiry Reference: 452499146 []

Dear Mr. Hazard,

Due to overwhelming demand that exceeded our inventory, we do not have the inventory to fulfill all the orders we received.

We are offering a special $15.00 price for those customers that we could not accommodate. Please visit us at: <https://secure.palmcoastd.com/pcd/d...?ikey=0815BISCY> to sign up.

Thank you for your interest in Maxim.


Sincerely,

Mark Robinson
Email Customer Service

*Please provide all previous emails with your reply*


See if that gets me anywhere.


___________________
quote:
Originally posted by RickyM
you're just a shit version of Moral Hazard. At least he knows what he's talking about.

quote:
Originally posted by pkcRAISTLIN
lol, i love it when moral feels the need to lay the smack down

Old Post Aug-14-2009 12:02  Canada
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dEsidEL
Fu Man Choonz



Registered: Aug 2000
Location: Below the Belt


here's the latest on my saga..

quote:

Dear Mr. Fu Man Choonz,

We apologize that the free subscriptions offered for the Maxim magazine was for a limited time, and quantity. We apologize, we have surpassed this number. We sincerely apologize for any frustration, and inconvenience this has caused you. We noted your account that your contact information is not shared.

Thank you for your interest in Maxim.

Sincerely,

Mark Robinson
Email Customer Service




Seems like these guys are paid to say "apologize" 3 times in their response. I wonder if they even have any power to grant a 1 year free subscription at their discretion.

I'm not gonna bother replying.. just annoyed that I gave them my personal info for nothing


___________________
Palm Trees > Pine Trees , Sand > Snow

Old Post Aug-14-2009 15:19  Micronesia-Federal State of
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dEsidEL
Fu Man Choonz



Registered: Aug 2000
Location: Below the Belt


after a quick Google of Mr. Robinson's name along with Maxim, it seems like this isn't the first time this problem has happened with them.

Last year a similar promo ran only with "overwhelming" demand and a cancellation of requests, but instead with a $5 subscription offer:

source:
http://forums.slickdeals.net/showthread.php?p=21919893

what a load of crap.. total "bait and switch" marketing, and a means to harvest personal data of non-subscribers


___________________
Palm Trees > Pine Trees , Sand > Snow

Last edited by dEsidEL on Aug-14-2009 at 15:44

Old Post Aug-14-2009 15:22  Micronesia-Federal State of
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Dior Homme
Hedi Slimane



Registered: Aug 2008
Location: Paris

So none of you got the magazine? Should I be considered lucky? The magazine I got in the mail wasn't the greatest piece of maxim to begin with.

Old Post Aug-14-2009 15:30  France
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ChemEnhanced
ƒ¶ƒåƒÓƒÛƒnƒéƒßƒåƒnƒÚƒÕƒÞƒ



Registered: Mar 2005
Location: Milton, ON Canada

I smell a class action lawsuit


___________________
quote:
Scott has been introduced to the rave scene, and Ecstasy, by Craig. The two of them go out on the weekends, with some of Craigs friends, and stay up all night, dancing in a drug-fueled trance.


Last edited by Moral Hazard on Apr-26-2011 at 07:48

Old Post Aug-14-2009 15:41  Canada
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beatjunkie
..:SpinDocta:..



Registered: Jul 2001
Location: West Side's the Best Side

Response from my counter reply:
(I would love to see some legal action come out of this against them)


We apologize that the free subscriptions offered for the Maxim magazine was for a limited time, and quantity. We apologize, we have surpassed this number. We sincerely apologize for any frustration, and inconvenience this has caused you.

If you wish to call, our customer service telephone number is 1-800-829-5572. The hours are Monday thru Friday 7:00 a.m. to 12:00 midnight and Saturday and Sunday 9:00 a.m. to 6:00 p.m. EST.

Thank you for your interest in Maxim.


Sincerely,
Mark Robinson
Email Customer Service

Old Post Aug-14-2009 16:11  Canada
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me@t k@tie
dun dun dunnn



Registered: May 2005
Location: Wishes she was in Deutschland. :(

I received the magazine in today's mail.

Old Post Aug-14-2009 16:35  Canada
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LKD
Omni-peasant



Registered: Aug 2001
Location: Its June 18th, 2005, I'm at the Skybar

quote:
Originally posted by me@t k@tie
I received the magazine in today's mail.
wtf...what would you do with it?


___________________
www.elkdee.com
Soundcloud sampler: www.soundcloud.com/elkdee

Old Post Aug-15-2009 07:16  United Arab Emirates
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TranceAddict Forums > Local Scene Info / Discussion / EDM Event Listings > Canada > Canada - Toronto & Southern Ont. > Free Maxim Magazine Subscription (Seems legit, I signed up!)
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