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E2EK1EL
Supreme tranceaddict

Registered: Nov 2001
Location: Toronto, Ontario
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MASSIVE UPDATE
Just found out there was an error in the Roger's system & misinformed CSRs.
If you signed for the new Blackberry, iPhone or Windows Mobile Data Value Package between the dates of Nov26 - Dec15 & you were informed there was a $10 discount or 33.3% discount for NEW Data a customer, that’s a negative.
Here's the confusion...
A) $10 Discount - Blackberry (Only)
This is not valid for the $30 BB Value Pack with the 500mb of data,
It's for the BlackBerry Messaging Value Pack | $20.00/month
Includes:
Personal Email on Blackberry
Unlimited Instant Messaging*
Call Display with Name Display
Enhanced Voicemail
10,000 sent Text/Picture/Video Messages
WhoCalledTM
B) 33.3% Discount
This Discount is for any ADD-ONs that's not part of the Data Value Package.
Here’s the thread I got the info from in November.
http://www.howardforums.com/showthread.php?t=1464576
Here's the thread I found today
http://www.howardforums.com/showthread.php?t=1480812
All those lucky people who got the discount either on the Blackberry or the iPhone as a new customer to data, you guys are really lucky! (Discount $10.00 for the next 3 Yrs for this package)
Posted by Krawl1ng on HF
"i got my bill, and totally got gypped, with no $10 credit off the $30 data value plan. When i spoke to the rep who did the change for me, i asked her specifically that it is $30 data plan minus $10 credit = $20 for it, she was like, yes it is. And then i asked her wat the breakdown of my bill would look like, she was like it will be $40 dollars ($20 dollars for the voice plan + $20 for the data plan, plus a bunch of other credits INCLUDING the $10 credit on the data plan) plus SAF and 911, which should be like 47 something. So After tax it should be 53 something. Well my bill came as 65 something.
Where should i call to to talk about this issue? will they give me backt hat $10 credit that i was offered for?"[/b]
http://www.howardforums.com/showthread.php?t=1464576&page=3&pp=15
Last edited by E2EK1EL on Jan-07-2009 at 19:01
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Jan-07-2009 18:36
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