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| quote: | Originally posted by Special K
The club def should have let the customers know what was up, and not just with some note at the door of the club after people had already made the effort to get there from all over the GTA and beyond. How lame is it that the customer has to deduce that he won't be playing in Toronto based on a note from a promoter in DETROIT. Where the DJ was supposed to be playing THE FOLLOWING NIGHT. |
Truth, seems like a bait and switch, even if the switch was fun, enjoyable and just as good if not better than the bait.
I myself come to Toronto often for various events, sometimes within hours of the event and go straight to the venue.
I'd be SUPER pissed to drive that far, get a place to stay or whatever only to find out the performer or whichever reason for coming was not there and this was known prior to the fact.
I understand the nature of the business... DJs and artists are people too, they get sick, tired, bad luck, cancelled flights, bad papers etc, so they can't be everywhere all the time. We all call in sick to. And I understand that you wanted to retain the customers to ensure they still come to the venue and lose revenue, or deal with the hassle of refunding tickets and confirm a replacement. Money is money right? But you gotta let the people know, it's a nice consideration with people traveling, booking time off work or adjusting work schedules, or any other planning that one might encounter with coming to an event like this.
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