Shure warranties their needles from manufacturer defects. Call their tech support and I bet they'll send you a replacement stylus free of charge.

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Kill the women. Eat the children.
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I would call shure first see what they will do for you. Another thing, do you use your whitelabels for scratching or lots of cueing or backspinning? I've noticed their cantilevers are very fragile and not good for scratching and require lots of care.

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Make it idiot proof and someone will make a better idiot. He who laughs last thinks slowest!

Problem solved! I went to Guitar Center before calling Shure just to give it a shot and they gave me a brand new one after I told the guy there the problem. It was outside of the 14-day return period, but not outside of the 30-day money-back guarantee period. I also didn't buy that extended warranty that they try to sell you when you buy things there, but I guess that didn't matter. I tried out my new Whitelabel and after pushing up the wires on the bottom, it worked just like the other one. I guess this means thread closed?

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Originally posted by dj chex I would call shure first see what they will do for you. Another thing, do you use your whitelabels for scratching or lots of cueing or backspinning? I've noticed their cantilevers are very fragile and not good for scratching and require lots of care.

I never tried scratching on them, it had the problem out of the box. The problem wasn't actually going backwards or fowards on the record(I think, I didn't try that too much), but once I spun it back past the first beat, it would slip over the groove most of the time, or even off the record in some extreme cases. This made cueing up extremely annoying.