Most likely the problem should be easily fixed. Near the tonearm weight, there are 2 screws that screw in to the tonearm (you should see a little bridge that goes over the tonearm with the screws going through into the tonearm). These are the bearings... one allows it to move freely up and down, one allows it to move freely left and right.

Most likely they tightened these bearings too tight (which can have the possibility of damaging the bearing). Loosen those screws until you can freely move the tonearm back and forth or up and down. You should probably lift the safety so the tonearm wont fall on the platter.

As for tightening and loosening the bearings you'll see that you need a big screw and a little screw... You'll have to tweak around with it (its hard to explain) but you'll understand the physics of it once you start doing it.
Hope this helps
Matt

Seven.DJ-

You are my here. Here I was trying to take apart everything apart and try and fix everything, when all I had to do was adjust a screw! Oh, I am indebted to you my friend. If you need anything...well...I guess don't hesitate to ask! Presuming it's something my simple minded self can do

Thanks again!

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I wish I had a cool signature

Couldn't you file a claim/complaint with the airline over this ?

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Haha not a problem. I had that prob when i purchased my tables used. I think the kid thought they were busted but all i had to do was loosen that a little.
Pretty basic stuff when you figure it out hehe. Cheers

i have the same problem except that a screw is so tight that i cant get it off
what should i do

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soulful/latin/deep house + jazz

i think thats disgusting. complain like hell, if they are going to completely dismantle something, they should at least put it back together correctly. damn customs..

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MUGGETS

I would complain. They have basically decreased the resale value of your deck now that it is scratched.

mndeg, did you try using wd40 on it? perhaps the screw got a little rusty. I don't think you can really damage anything trying to take it out, but watch out tightening the screws, you want them JUST tight enough to hold it, anything more may damage the point on the bearings. Good luck

cant get them loose, already sprayed wd40
and it's not rust

ive had 2 Tts with this problem now, probably something that happened during shipping that overtightened the screws or something

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soulful/latin/deep house + jazz