Yep...But don't bother trying to get the fee waived (at least with Rogers) b/c they have been specifically instructed not to do it.

Instead, threaten to switch companies and get a better plan. Boo yah. I love Rogers.

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yeah.

the most I can see coming out of this is something similar to what car dealers have been forced to do...all-inclusive pricing or full disclosure in ads.

with number portability, you have some leverage to walk away and go to another provider (if you're not mid-contract) but that's about it.

by the time a class action suit is settled, there's usually not much left over for everyone. more often than not, unless the settlement is massive, it's to force the other party to comply with a request (like removing the fee or including it in pricing/advertising).

the legal fees alone will negate any awarrds (if the case goes to trial and is successful) that any of us would see, I'd guess.

quote:

Originally posted by Candeeman Has anyone heard of this class action lawsuit? http://merchantlaw.com/cellular.html

Yes. See here:

http://www.tranceaddict.com/forums/...581#post8138581

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quote:

Originally posted by *~LiSa-LoO~* Yep...But don't bother trying to get the fee waived (at least with Rogers) b/c they have been specifically instructed not to do it. Instead, threaten to switch companies and get a better plan. Boo yah. I love Rogers.

\



nothing is going to happen even if you change carriers and all carriers have been honest and included in the fine print what its for.

And even if it did go that far, it wouldnt effect them they would add the fee to the price plan.

Ahhh the system access fee. One of the worst parts of selling sell phones. Well, that, and the fact I sold phones for Bell. What a company

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quote:

Originally posted by monishb \ nothing is going to happen even if you change carriers and all carriers have been honest and included in the fine print what its for. And even if it did go that far, it wouldnt effect them they would add the fee to the price plan.

Apparently you misinterpreted what I was saying. I said that asking them to waive the system access fee will do you no good.

However, if you're unhappy with your plan now, and want a cheaper/better one, all you have to do is tell the company you're going to leave and you'll get a better one - that is, if you know how to work them

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quote:

Originally posted by Elendil Ahhh the system access fee. One of the worst parts of selling sell phones. Well, that, and the fact I sold phones for Bell. What a company

If we ever meet, remind me to punch you in the face.

quote:

Originally posted by *~LiSa-LoO~* Apparently you misinterpreted what I was saying. I said that asking them to waive the system access fee will do you no good. However, if you're unhappy with your plan now, and want a cheaper/better one, all you have to do is tell the company you're going to leave and you'll get a better one - that is, if you know how to work them

oh no i understand that, i work for telus mobility and honestly i pay nothing at all

and you dont know how many times i have heard that lol, it has no effect after while, honestly if they cant match up the plan but you telling them your leaving would have no effect.

Last edited by monishb on Nov-09-2007 at 05:23

Ugh i've been with Telus and i can honestly say it's worse than Bell (and I didn't think that was possible lol). They really don't give a crap when you tell them you'll switch. With Rogers it works every time I can't even count the amount of free stuff and goodwill credit have given me! I love Rogers!


(Okay admittedly it was their fuckup all of those times but Telus and Bell fucked up for me countless times and did crap all about it)

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quote:

Originally posted by monishb oh no i understand that, i work for telus mobility and honestly i pay nothing at all and you dont know how many times i have heard that lol, it has no effect after while, honestly if they cant match up the plan but you telling them your leaving would have no effect.

It's worked for me every time. And I've not only got what I wanted, but more.

~EdiT~ In response to Lauren's post...I was with Bell the first year I had a cell phone - absolutely shit. I told them I was leaving after the year, and they didn't care either. But when I switched to Rogers they gave me a great plan for switching, and any time I've had problems and asked for a better plan...ALWAYS works. That's why I've been a happy customer with rogers for almost 8 years.

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