its been discussed (although hard to find) here:
http://www.tranceaddict.com/forums/...27&pagenumber=5
and here:
http://www.tranceaddict.com/forums/...05&forumid=127&

in short though they are supposedly (from email replies by wanttickets) going to add the store pickup option this week. if you want to change your tickets from willcall to pickup you have to email them and supposedly its not a big deal to change it. you can only change it after they make the option available though so you gotta wait for that.

atleast thats whats been said.

hope this helps.

yup - thanks!

definitely banking on this + them being cool with switching from will call to center. picking up all the tickets at once will make a huge difference throughout the weekend!

Yeah they have a big meeting room in the Shelborne to pick up tix, it's pretty sweet.

its live now.



http://classic.wantickets.com/storedetail.asp?id=1

Good grief, its been like 3 days now and nothing back from them.......

quote:

Originally posted by MdTechno Good grief, its been like 3 days now and nothing back from them.......

honestly im not even going to bother changing my willcall to store pickup just because they are more likely to fuck it up this year. i would hate to change it, then get to the store and they have no record of it and then go to event and im not on the willcall list either. fuck that. i'll just stick to the willcall i already have.

They take forever to reply to messages. At least 2-4 days in between. Sometimes, they don't reply at all.

wow I got a response and it makes no sense:

I have 4 separate orders with them:

Subject of my message:
Sent: Friday, February 25, 2011 6:02 AM
To: customer-support
Subject: Switching my tickets from Will Call to Store pickup. Order #'s: 1092993,1092983, 1116233, 954548

My name is XXXXXXXX and I would like to change my tickets from
Will Call to Store pickup for the following tickets I purchased.

1. DJmag Recession Sessions 3 on 3/23/2011, 2 tickets. Order # 1092993

2. Juicy Beach 2011 w/ ROBBIE RIVERA & FRIENDS on 3/24/2011, 1 ticket.
Order # 1092983

3. Gareth Emery - Northern Lights Re-Lit Album Release Party on
3/23/2011, 1 ticket. Order # 1116233

4. John Digweed presents Bedrock CAMEO, 1 ticket. Order # 954548


Thank you.


Here is there response:

Hi,

The option is not available as sales have closed.

Best,


Erica Solano
Customer Service Manager
Wantickets
300 W. 43rd Street, Suite 609
New York, NY 10036



I checked my online order and they all still say Will-Call, wtf!!!!

damn that sucks dude. you gonna email them again or just leave it? im not even gonna bother with them as its only going to complicate things.

I am going to just email email email them.....

excuse my language but its freakin BS, they didnt have the options and then give excuses now.